🍙 Responsibilities

• Community Management: Keep internal and external informational resources up to date in an environment of rapid iteration. Work closely with the team to write and disseminate critical information about feature updates as well as bug-related issues as they arise.
• Community Building: Responsible for Discord moderation, on-platform events, and other activities to engage and connect with the broader One Discord community. Onboard new users and ensure their continued success in the DAO while promoting a vibrant community culture on Discord
• Customer Insights: Contribute ideas and effort to our brand, content, and community strategies. This individual will not be the point of contact for responding to individual customer complaints/inquiries, but will cluster them into trends for the team to understand
• Entrepreneurial mindset and ability to operate autonomously in an unstructured start-up environment

🌾 Qualifications

• Good command of English, strong written and verbal communication skills
• Knowledge and passion for DAOs and web3
• Ability to maneuver social media tools to glean trends, statistics, and insights of other prominent DAOs
• Experience presenting data-driven community insights to team members
• Available to work overlap 2-3 hours with our manager in PST at least 2 days/ week

[Nice to have]

• A global mindset: someone who has either worked internationally or had experience managing a global community
• A self-starter with experience using decentralized technologies, combined with some experience in customer success and marketing at an early stage software company

Interview Process

Screening -> Case study/ Technical interview -> Chat with CEO

🍣 Compensation

• Competitive salary based on experience
• Social benefits: health insurance, labor insurance, pension for Taiwan employees
• Annual bonuses, paid vacations, and on-going learning opportunities
• Other company-sponsored perks that applied

👋 Interested in joining us?

• Email your resume to Daisy at [email protected] or apply directly here. Briefly tell us about:
  • How you found us/ this position
  • What you are looking for in your next position/ team
  • Your desired salary (if any)
  • Include links to your portfolio (product/design), GitHub/StackOverflow (engineering), case study (UX/Growth)
• Only candidates selected for interviews will be contacted