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IT Business Applications Engineer (Atlassian)

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Updated about 1 month ago

Job Description

Job Overview

We are looking for someone with a highly technical background, customer-focused, and result driven. This role involves working closely with IT, Security, Platform, Operations, Product and Engineering departments at Netskope. This individual will develop strategic plans to meet business objectives, reduce security risks, ensure user satisfaction while maintaining effective operations and reliable system services company wide.

Requirements

Technical Requirements:

  • Experience with Atlassian applications such as Jira, Jira Service Manager, Confluence, BitBucket, and popular 3rd party Apps in a cloud environment.
  • Experience with customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes, and notification schemes required.
  • Experience Atlassian best practices, eliminating duplication, rationalizing the system, and aligning teams to use best practices.
  • Scripting skills – Ability to write custom JQL (Jira Query Language), automate tasks with scripts, automation rules, write simple API scripts, experience creating loops, arrays and other scripting functions to simplify repetitive tasks.
  • Experience working in a software team’s Software Development Life Cycle, including agile methodologies. Not necessarily writing code, but experience with how software teams move through their process.
  • Deep understanding of how various teams use issue trackers, wikis, source control systems, reporting, dashboards, etc.
  • Strong troubleshooting skills and ability to use deductive reasoning to identify possible sources of a problem and then work toward a solution.
  • Awareness of and experience with various virtualization technologies and Cloud providers.
  • Ability to document and recommend technical and business process changes to improve security and efficiencies.

Non-technical requirements:

  • Customer focused
  • Excellent communication skills
  • Able to share your experience and knowledge and convince others based on data.
  • Ability to listen to requirements, formulate a plan forward and sell your concept to stakeholders.
  • Able to serve as a Project Lead when working in a team of multiple engineers.
  • Excellent documentation skills.

Interview process

  1. HR Interview
  2. Online coding test
  3. Face 2 face Video Interview (including technical interview and cultural fit)
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5 years of experience required
1.1M+ TWD / year
Optional Remote Work
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Netskope Taiwan
SaaS / Cloud Services
51 - 200 people

About us

We are a fast-growing, market leader in cloud-native security for the enterprise market. We have more than 1500 enterprise customers globally, including over one-third of the Fortune 100, and our security cloud provides unrivaled visibility and real-time data and threat protection when accessing cloud services, websites, and private apps from anywhere, on any device. No other vendor can deliver the breadth of functionality or depth of capabilities we provide in a single, unified platform.


Team

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Director of Engineering
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Talent Acquisition Partner
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Talent Acquisition Partner
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Talent Acquisition Partner

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