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The employer was active 26 days ago
客戶成功專員 Customer Success Specialist
客戶成功是公司提高客戶維繫、解決客戶問題和促進客戶滿意度的重要角色,像是一位引導者,不僅協助客戶了解產品,更是需要透過洞察客戶需求,提升客戶更好的使用系統方式,讓客戶能善用產品,提升續訂率。 - 即時處理線上客服、來電訊息,在服務平台(LINE/ Facebook/信件)上,為客戶提供疑難排解,並且創造很棒的服務體驗。 - 蒐集客戶的使用經驗、解決根源問題,進行應援科技Oen對內跨部門溝通(...
powerpoint
Google Drive
JIRA
客戶成功專員 Customer Success Specialist
客戶成功是公司提高客戶維繫、解決客戶問題和促進客戶滿意度的重要角色,像是一位引導者,不僅協助客戶了解產品,更是需要透過洞察客戶需求,提升客戶更好的使用系統方式,讓客戶能善用產品,提升續訂率。 - 即時處理線上客服、來電訊息,在服務平台(LINE/ Facebook/信件)上,為客戶提供疑難排解,並且創造很棒的服務體驗。 - 蒐集客戶的使用經驗、解決根源問題,進行應援科技Oen對內跨部門溝通(...
2
・
Full-time
・
Entry level
台灣台北
35K ~ 60K TWD / month
1 years of experience required
No management responsibility
powerpoint
Google Drive
JIRA
Save
Apply Now
Save
Apply Now
商業開發 Business Development
商業開發的角色,為本服務識別潛在機會並進行市場評估。深入瞭解市場現有競爭者與潛在合作之商業夥伴,進行策略開發提出商業計劃,在產品進入市場後需推動實踐計畫。 設定商業開發目標,建立合作對象資料,定期拜訪合作對象並製作紀錄。 負責應援科技開發合作夥伴及客戶業務拓展,並協助客戶上架Oen平台。 訂定業績目標,針對特定產業進行開發,並對潛在合作夥伴企業調查。 協助產品團隊提高產品品質,協助客戶產品內...
台灣台北
商業開發 Business Development
商業開發的角色,為本服務識別潛在機會並進行市場評估。深入瞭解市場現有競爭者與潛在合作之商業夥伴,進行策略開發提出商業計劃,在產品進入市場後需推動實踐計畫。 設定商業開發目標,建立合作對象資料,定期拜訪合作對象並製作紀錄。 負責應援科技開發合作夥伴及客戶業務拓展,並協助客戶上架Oen平台。 訂定業績目標,針對特定產業進行開發,並對潛在合作夥伴企業調查。 協助產品團隊提高產品品質,協助客戶產品內...
2
・
Full-time
・
Mid-Senior level
台灣台北
35K ~ 70K TWD / month
1 years of experience required
No management responsibility
台灣台北
Save
Apply Now
Save
Apply Now
1
SaaS / Cloud Services
11 ~ 50
$50 Million
台灣台北市內湖區瑞光路335號
https://www.oen.tw