1. Expert in defining key research questions and identifying the right high-level approach (e.g., quantitative or qualitative) to answer them
2. Able to synthesize quantitative and qualitative findings into actionable insights and communicate them in a compelling, digestible way
3. Able to communicate and show the value of data-informed decision making, product design, and product management
4. Deep understanding of digital product lifecycle; comfort working with designers, technical and business teams; deep knowledge of an array of research
5. Good written and verbal communication skills, including the ability to interact effectively across and build a network across all levels of a large international organization
6. Ability to work effectively with a diverse group of team members
7. Ability to work under pressure and deliver on tight deadlines
8. Fluency in professional Mandarin Chinese and English (both verbally and in writing)
9. Ability to frame key questions, create research plans, conduct research, and synthesize findings into meaningful, actionable insights
10. Ability to design and conduct user testing and concept validation, i.e. identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users
11. Strong ability to generate and communicate compelling and actionable insights, both verbally and visually
12. Experience planning, conducting, and communicating the findings from user research for digital products and services
13. Experience planning and conducting both quantitative and qualitative user research at all stages of product development
14. Strong communication skills with the ability to articulate and optimize the design based on the value to the user and the business

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