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【資深 CRM 經理】Senior CRM manager
Job Description
We’re looking for a senior CRM manager who is responsible for development, execution, and continuous refinement of multi-channel Consumer Relations and the development of programs, roadmaps, and Consumer Relation strategies for global marketing.
【What You’ll Do】
- Consumer contact strategy: Manage digital consumer contact and delivery KPIs and lead the strategy to maximize consumer engagement.
- Audience segmentation: Curate and optimize consumer contact lists effectively to increase personalization capabilities.
- Delivery: Use demonstrated best practices to ensure optimal delivery results in multiple digital channels, especially email.
- Conduct regular QA assessment of all CRM activities in marketing and support team, to ensure keeping optimal results.
- Prioritize conflicting needs, handle matters expeditiously, proactively, and follows through on projects to successful completion.
- Responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.
Requirements
【Who You Are】
- Bachelor’s degree in marketing, IT, PR, business administration, economics, finance, or any other related field.
- At least 5 years of experience in a direct marketing environment, including acquisition and retention marketing, is also desirable.
- Excellent interpersonal and communication skills.
- Fluent speaking and writing English.
- Superior product knowledge, having music background is a BIG plus.
About us
Positive Grid: Dancing with the Future of Music Technology
Music knows no boundaries, and when it meets cutting-edge technology, its charm and influence magnify. Positive Grid isn’t just a messenger of music; we're pioneers of music technology. If you're brimming with enthusiasm for both music and technology, then Positive Grid is undeniably your dream stage.
Here, we have a top-tier team of global music technology engineers dedicated to developing world-class intelligent music devices. We are constantly innovating, developing leading smart instrument applications, and breaking new grounds in the realm of music technology. Our pursuit is not just about technological innovation; we aim to lead the tide of music tech products.
At Positive Grid, you'll work with the crème de la crème of the industry, experience the perfect fusion of music and technology, and have the opportunity to participate in constructing a music platform designed by engineers for engineers. This is a place where you can challenge yourself and realize your dreams in the music tech domain.
We are more than just engineers; we are musical heroes. Here, every member is a rock star in this field. Positive Grid has assembled Taiwan's premier music tech engineering team, and now, we're actively seeking more exceptional talents to co-write the new chapter of music technology.
The spirit of Positive Grid is encapsulated in our slogan: "Empowering engineers to redefine the music experience." Whether you're a musician or an engineer, if you have the passion, you will find your stage at Positive Grid.
So, what are you waiting for? Join Positive Grid, collaborate with us to shape the future of music technology, and experience the epitome of engineering innovation intertwined with musical creativity. Here, every idea and inspiration has the potential to change the world.
