Community Technical Support Engineer

Updated 8 days ago

Job Description

工作內容:

1. 學習公司軟體系統架構知識、周邊產品知識,深度掌握整個TRC生態系統。

2. 社群維護及技術支援,協助項目方及開發者進行技術對接,推進合作夥伴快速上線。

3. 處理對接中及對接後的各種技術問題,保證合作的正常運行。

4. 協助內部團隊進行需求收集與整理,並反饋給產品及技術部門,推動產品優化更新。



Requirements

• 對 Tron、Ethereum 及其鏈上協議有較深入的了解。

• 熟悉區塊鏈代碼架構,並且使用鏈上 API、分析和定位交易的錯誤信息經驗豐富者佳。

• 熟練使用主流 Defi(Dex、Lending、Stable coin、Swap 等), 熟悉主流的架構、原理、優缺點,可以分析和定位 Defi 中常見的失敗交易的原因。

• 擁有 Discord、Telegram,或 Discourse 論壇等社群管理經驗者優先。

• 擁有撰寫文件或者技術 Blog 經驗者優先。

• 資訊工程相關科系,5年以上工作經驗,至少1年以上開發經驗或技術支援經驗優先。

• 需要良好的英文聽說讀寫能力,有海外留學經驗者或TOEIC 800 分以上尤佳。

• 個性開朗,責任心強,有良好的表達溝通能力、學習能力和邏輯能力。

• 熟悉開發者社群運作機制,積極參與各種開發者社群活動。

• 對區塊鏈產業有高度熱忱。

Interview process

  1. 履歷審核
  2. 第一關:用人單位主管面試
  3. 第二關:人資面試

(由於合作團隊在海外,皆採線上面試)

3
5 years of experience required
70K ~ 180K TWD / month
Partial Remote Work
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About us

TRON is dedicated to accelerating the decentralization of the internet via blockchain technology and decentralized applications (dApps). Founded in September 2017 by H.E. Justin Sun, the TRON network has continued to deliver impressive achievements since MainNet launch in May 2018. July 2018 also marked the ecosystem integration of BitTorrent, a pioneer in decentralized services boasting nearly 100M monthly active users. The TRON network has gained incredible traction in recent years, with over 69 million users on the blockchain and upwards of 2.7 billion transactions. In addition, TRON hosts the largest circulating supply of stablecoins across the globe, overtaking USDT on Ethereum in April 2021. The TRON network completed full decentralization in Dec 2021 and is now a purely community-governed DAO.


Team

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團隊成員

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