市場上唯一手機遊戲開發自有品牌公司! 已營運五年以上, 市場放眼全球! 公司理念優良：致力於讓user有良好的生活習慣!
2. 公司組織扁平, 同事資質優秀, 進去很有挑戰性, 給予的訓練完整, 重視每位員工
3. 公司有外國人, 可以練英文喔！
Customer Service Manager (team leading & building)
# Job brief
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
* Improve customer service experience, create engaged customers and facilitate organic growth
* Take ownership of customers issues and follow problems through to resolution
* Set a clear mission and deploy strategies focused towards that mission
* Develop service procedures, policies and standards
* Keep accurate records and document customer service actions and discussions
* Analyse statistics and compile accurate reports
* Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
* Keep ahead of industry's developments and apply best practices to areas of improvement
* Control resources and utilise assets to achieve qualitative and quantitative targets
* Adhere to and manage the approved budget
* Maintain an orderly workflow according to priorities
1. Harmony & Humanity
2. Strive for Improvement
5. Adjustment and Assimilation
To help people find good jobs and our clients succeed in business.