Job Description


  • Onboard new merchants onto the ShopBack platform.
  • Manage relationships with external merchants and networks, including participating in negotiations together with the Business Development team.
  • Analysis data to ensure accuracy in order and transaction information.
  • Work collaboratively across the organization with Tech, Customer Service, Marketing and Business Development teams to optimize and scale current processes.
  • Implement new initiatives to enhance the tracking reliability of ShopBack merchants.
  • Work with the Customer Service team to problem-solve merchant related issues such as untracked orders and proactively implement solutions to prevent future recurrences.



  • Bachelor Degree or fresh graduate (experience in the e-commerce industry is a plus).
  • Good track record with setting up processes and improving productivity.
  • Excellent with Microsoft Excel functions.
  • Highly motivated problem solver able to identify issues and provide solutions in a fast paced startup environment.
  • Excellent verbal and written Chinese and English communication skills.
  • Strong attention to detail.
  • Department of Information Science, Library and Information Science, Statistics, Mathematics will be a plus


28K ~ 42K TWD/month

Share this Job

Please Sign in or Register to get your personal invite link.

ShopBack 回饋網股份有限公司


About us

ShopBack, the #1 rewards and discovery platform in Asia-Pacific, enables shoppers across the region to shop ’The Smarter Way”. It is a one-stop rewards and discovery platform for users to earn cashback, while delivering performance-based marketing to merchants. First launched in Singapore in 2014, ShopBack has since expanded its reach to Malaysia, Indonesia, the Philippines, Thailand, Taiwan, Australia, and more recently, Vietnam and Korea. In Singapore, the company has also extended its service offering with ShopBack GO, an app-based rewards platform for in-store shopping, dining, and entertainment. We are a passionate team that wants to drive innovation and build a product that we love and are all proud of!

ShopBack partners with over 3,000 merchants including Taobao, Expedia, Shopee, ZALORA to reward its users with cashback across a wide range of categories including general merchandise, travel bookings, fashion, health, and beauty, groceries, and food delivery. To date, US$100m in cashback has been awarded to our over 20 million users.

We have global ambitions and are up against international incumbents in a rapidly emerging field! We are expanding our existing team and are looking for passionate talent across APAC to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the e-commerce landscape, then come and be part of our growing ShopBack Family!

購物現金回饋網ShopBack 2014年創立於新加坡,目前市場涵蓋馬來西亞、菲律賓、印尼、台灣、泰國、澳洲、越南、韓國九個市場。在越南、台灣也設有研發中心。始終維持創新精神,快速成長的同時,也展現深化消費者購物體驗的企圖心,因此在各市場取得領先地位,吸引來自Google、uber、Mckinsey & Co、ZALORA、Yahoo!、Groupon、foodpanda等全球頂尖公司的優秀人才加入我們。

在我們充滿活力感且舒適的辦公室裡,有吃不完的零食、喝不完的飲料, 累了還可以躺在沙發上休息,如果你也深受這樣的環境吸引且渴望接受新的挑戰,歡迎加入我們一起 Rock the world!


Default avatar

Similar Jobs

Recruitment Consultant — Industry Best Bonus Structure 🌟

CakeResume - Full-timeAssociate40K ~ 70K TWD/monthUpdated 26 days ago


AmazingTalker - Full-timeEntry level60K ~ 100K TWD/monthUpdated 15 days ago

CakeResume Job Search

Tens of thousands of jobs listings. Salary transparency. Accurate and instant search experience.

Other Popular Jobs at ShopBack 回饋網股份有限公司

Sr. Software Engineer - Fullstack

Full-timeMid-Senior level1M ~ 2M TWD/yearUpdated 6 days ago

Commercial Director, CPG

Full-timeDirector1.5M ~ 3M TWD/yearUpdated 15 days ago

(Sr.) Data Engineer

Full-timeEntry level700K ~ 1.8M TWD/yearUpdated about 2 months ago

Engineering Manager

Full-timeDirector1.4M ~ 3M TWD/yearUpdated 3 months ago

Senior Software Engineer - Search

Full-timeMid-Senior level1M ~ 2M TWD/yearUpdated 5 months ago

Sr. Software Engineer- Backend

Full-timeMid-Senior level1M ~ 2M TWD/yearUpdated 6 months ago