E-Commerce Operation Associate

Job Description

Scope of work

E-Commerce Operation Associate is in charge of the quality of the product information for the entire inventory of products displayed on ShopBack. They have ownership over the entire process of creating and maintaining the product information, making sure this information is accurate, relevant and up-to-date. 

Your Responsibilities will Include

  • Setting up quality control processes for the product information (product details, product listings), over the entire inventory of products.
  • Managing the on boarding, review, tagging, categorization of millions of products in the database. 
  • Communicating with the product and engineering teams, escalating issues, distributing information promptly, and contributing key insights derived from your daily work. 
  • Contribute to and maintain our overall testing/analysis guideline. 
  • Assist product team with a variety of non-technical product development tasks.

Requirements

- Bachelor’s Degree in Business Administration, Computer Science, Information Management, or other related fields. - Native speaker in Mandarin in order to liaise effectively with consumers - Strong verbal, written, visual communication skills in English to liaise with our consumers - Strong verbal, written, visual communication skills in English. - Attention to detail, consistency, and flexibility. - A passion for learning, working independently with minimal direction. - Basic understanding of e-Commerce and Internet Industry. - Comfortable giving and receiving critical feedback. - Ability to summarize and present analysis result in the context of strategy and user/cultural insights with a persuasive, collaborative approach. - Committed to meeting deadlines and skilled at handling multiple tasks simultaneously.

Salary

30K ~ 50K TWD / month

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