【JPSGMO0501】Solution Engineer

Job updated about 1 month ago

Job Description

As a Solutions Engineer at SHOPLINE, you'll enable clients and partners to create compelling solutions using our platform. Your role will focus on eliminating technical barriers and onboarding new clients and partners. By fostering strong relationships and serving as a trusted technical advisor, you'll help clients and partners provide more effective services, accelerating SHOPLINE's revenue growth.

WHAT YOU'LL BE DOING:

- Client and Partner Engagement: Serve as a Shopline evangelist and technical advisor to potential clients and partners, driving technical collaborations and mutual business growth.
- Client and Partner Tech Enablement: Deliver tailored onboarding and training sessions to key strategic partners and clients. Develop and refine programs and playbooks to scale partner onboarding effectively.
- Project and Technical Management for Implementation: Oversee engineering and architectural design for clients, supervising extensive engineering projects from discovery to deployment, aligning with strategic business goals and ensuring successful merchant onboarding.
- Third-Party Solution Integration: Collaborate with third-party app providers to customize solutions that enhance merchant functionality and user experience based on specific needs.
Global Team Execution: Coordinate and collaborate with international technical teams, ensuring cohesive execution and communication.

Requirements

WHO WE ARE LOOKING FOR:

- Language Skills: Proficiency in Japanese is required, with fluency in either Mandarin or English as a secondary language.
- Experience: Proven experience in enterprise e-commerce, digital agencies, solutions engineering, or partner management across various industries and business types.
- Technical Skills: Solid development experience with a strong grasp of web technologies such as HTML, CSS, and JavaScript, with proficiency in any templating language. Experience with Handlebars.js is advantageous.
- Version Control: Familiarity with version control systems and development environments, particularly Git/GitHub.
- Solutions-Focused Mindset: Ability to guide partners in developing custom solutions to achieve their merchants' goals.
- Communication Skills: Proficiency in conveying technical roadmaps and strategic visions to consulting and solution implementation partners.
- Interpersonal Skills: Strong ability to navigate diverse technical and non-technical groups, managing stakeholder interactions effectively.
- Passion and Time Management: A passion for education and empowerment, coupled with strong time management and prioritization abilities.

1
3 years of experience required
Negotiable
Optional Remote Work
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About us

SHOPLINE 全球智慧開店平台成立於 2013 年,是亞洲最大及成長最快的SaaS (Software-as-a-service ) 商務平台以及解決方案服務商之一。SHOPLINE 豐富的生態圈服務提供最新的技術、資源及合作夥伴,全方位賦能店家成功;店家可透過 SHOPLINE 全通路解決方案包含電子商務、社群商務以及 POS 系統,成功將產品及服務銷售至全世界。


SHOPLINE 總部設立於新加坡,目前全球有約 2,000 名員工,並已協助全球超過 60 萬商家開店,包含 DR.WU、茶籽堂、綠藤生機、vacanza、美珍香、乾杯超市、Lady M、起士公爵、海邊走走、京盛宇等知名品牌都是 SHOPLINE 客戶。
發展至今,SHOPLINE 已是橫跨香港、台北、吉隆坡、新加坡、雅加達等 14 大城市的國際化團隊,去年更進軍歐美市場,開設英國、澳洲、美國、日本辦公室據點,透過 SHOPLINE 創新的服務與頂尖的團隊,專注為品牌打造最好的產品。


SHOPLINE 保有外商的制度福利與新創公司的發展彈性,你還等什麼!歡迎對 Startup、對電商產業有熱誠的人才加入我們的頂尖團隊!

SHOPLINE 里程碑

2013|於香港創立

2014|入選美國矽谷 500 Startups 第十屆新創團隊

2015|榮獲香港資訊及通訊科技獎 - 最佳資訊科技初創企業

2015|設立台北辦公室

2016|全球商家數累計突破 8 萬

2017|成為 Google 大中華區第一個電商平台合作夥伴

2018|全球商家數累計突破 10 萬

2019|榮獲 《數位時代》 FCA 創新商務獎「 最佳產品創新獎」與「 最佳商業模式創新獎」

2019|成為 Facebook 行銷夥伴

2020|成為 LINE 官方行銷夥伴

2020|榮獲《倫敦金融時報》亞太區快速成長企業 500 強

2021|榮獲台北新貿獎「金獎」

2022|榮獲 APEC 亞太傑出企業獎「優異勵志品牌獎」與「卓越企業管理獎」

2022|成立雅加達辦公室

2023|全球員工數突破 2,000 人

2023|成立美國、英國、澳洲、日本辦公室

2023|全球商家數累計突破 60 萬


Team

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Talent Acquisition
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Talent Acquisition Lead
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Data PM
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Talent Acquisition
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Associate MS Manager

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