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【TPD1102】Solution Manager

Job updated 11 days ago
The employer was active about 1 hour ago

Job Description

SHOPLINE 全球智慧開店平台,是提供品牌一舉創建、管理線上與線下商店的一站式智慧開店服務。

以品牌電商架站平台為核心,整合網站設計、商品管理、金物流服務以及行銷導流工具,為賣家提供簡單、好上手的架站服務,是亞洲最大的網路開店平台,此外,SHOPLINE 也提供跨境、O2O 虛實整合、POS 系統等全通路解決方案。自 2013 年創辦以來,全球已經有超過 500,000 個品牌使用 SHOPLINE 的服務成功開店,讓 SHOPLINE 成為在亞洲市場的行業領軍者。

歡迎對 startup 有熱誠的人才加入我們的頂尖團隊!

【What you’ll be doing】
- Understand business needs, analyst requirement to provide pre-sales technical support to colleagues requiring assistance with service structure and functionality.
- Write technical specifications and make appropriate recommendations and perform a technical lead role in the review and response of RFP/SOW documents.
- Attend customer meetings in order to deliver technical content and presentations.
- Conduct, review and document site surveys.
- Conduct and take responsibility for the technical verification and sign off of solution design, configuration, interoperability and delivery cost assessment.
- Establish and maintain effective interpersonal relationships with those contacted during the course of work.
- Work with Business Lead and Project Owner to ensure scope is explicitly defined and documented; maintain integrity of scope
- Research to understand our users’ needs and translate them into solutions.
- Write clear and concise project requirements and communicate them to stakeholders from multiple functions.
- Manage and facilitate communication with cross-functional and cross-regional teams to ensure project goals are delivered on time and within stakeholders and teams expectations.
- Become a project expert, understand the competitive landscape, the evolving market needs, and how those things relate to the company’s mission and vision.


【Who we are looking for】
- Passionate about the opportunity to drive the development of a global platform.
- University graduates with 5 - 8 years of product management experience in e-commerce / SAAS will be considered as product manager. Experience in social media is a plus.
- University graduates with 5 - 8 years of working experience in a tech and/ or startup environment will be considered as associate product manager.
- Knowledge of software programming language is highly preferred.
- Startup experience is highly preferred.
- Excellent written and verbal communication skills in English & Mandarin, for presentation and documentation.
- Structured thinking and good technical writing skills
- Experience working with cross-functional teams
- Adaptive. Capable of thriving in ambiguity, and fast-paced environment
- Creative, self-motivated and consistently willing to exceed own expectations
- High attention to details, with great organization and coordination skills
- Willing to take ownership and shoulder responsibilities
- Ability to multitask. You can handle several different tasks at different stages at once and are able to prioritize by importance
- Curious and interested in technology and new products

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5 years of experience required
1,000,000 ~ 2,000,000 TWD / year
Partial Remote Work
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About us

SHOPLINE 全球智慧開店平台,創立於 2013 年,2014 年獲選加入矽谷 500 Startups 加速器計劃,是香港多年來第二間加入的團隊,2015 年正式進入台灣市場。SHOPLINE 是致力於協助品牌一舉創建、管理線上與線下商店的一站式智慧開店服務,提供包含網路開店、跨境電商、社群購物、 POS 系統以及 OMO 虛實整合等全通路解決方案。此外,亦有專業的顧問團隊協助品牌執行廣告投遞、市場策略建議、行銷企劃以及商店代營運等全方位的開店解決方案,助力各種規模的品牌都能扎根本地,放眼世界,實現全通路零售的版圖佈局。

目前,SHOPLINE 已協助全球超過 50萬品牌開店,包含 RELOVE、林果良品、海邊走走、京盛宇、綠藤生機、美珍香、葡吉食品、古典玫瑰園等知名品牌選用。於 2022 年度,SHOPLINE 更成功協助所有品牌用戶接觸累計超過 15 億人次的消費者,讓 SHOPLINE 成為亞太市場的行業領軍者。

發展至今,SHOPLINE 全球人數逾二千人,是橫跨香港、台北、吉隆坡、胡志明市、深圳、廣州、杭州、上海、北京、新加坡、雅加達等 11 大亞洲城市的國際化團隊,而 SHOPLINE 創新的服務與頂尖的團隊專注為品牌打造最好的產品。

SHOPLINE 保有外商的制度福利與新創公司的發展彈性,你還等什麼!歡迎對 Startup、對電商產業有熱誠的人才加入我們的頂尖團隊!



2014|入選美國矽谷 500 Startups 第十屆新創團隊

2015|榮獲香港資訊及通訊科技獎 - 最佳資訊科技初創企業


2016|全亞洲用戶數突破 8 萬店家

2017|成為 Google 大中華區第一個電商平台合作夥伴

2018|全亞洲用戶數突破 10 萬店家


2019|成為 Facebook 行銷夥伴

2020|成為 LINE 官方行銷夥伴

2020|全亞洲用戶數突破 20 萬店家


2021|全亞洲用戶數突破 35 萬店家

2022|全亞洲用戶數突破 50 萬店家


2023|2022 年度協助店家接觸超過 15 億人次消費者


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TW HR email
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Talent Acquisition
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Talent Acquisition Lead
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Talent Acquisition
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Jocelyn Hsu
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Data PM


Entry level
30K ~ 100K TWD / month

Mid-Senior level
50K ~ 60K TWD / month