The backbone of Sinitic consists of several python (micro) services communicating through a message queue server. Our clients have call centers with 24/7 operations, therefore testing and high-availability are critical to us. We are currently hosted on a multi-region GCP infrastructure and rely heavily on Kubernetes and Google Cloud SQL (Postgres) to achieve high levels of stability and performance.
The heart of Sinitic is driven by our passion to ensure that the conversational AI revolution benefits everyone from all corners of the Earth. To do this, we're building automation products that go after every mundane task in the customer support domain: livechat, ticketing, chatbot training, upselling, scheduling, and more.
DO YOUR BEST WORK, FROM ANYWHERE 🌴☕
As a remote-first company, our top priority is to implement new ways of enabling your maximum productivity, happiness, and contributions to the team. To accomplish this, we receive incredible support from the Creative Destruction Lab, Next Canada, Ontario Centers of Excellence, Startup Chile, and the National Research Council of Canada.
We're building a team of ambitious, global-minded, can-do winners who want to absolutely succeed over the next years. Together, we're doing the finest work of our lives.
You will be responsible for maintaining the Visual Bot Designer, our Webchat component, as well as the rest of the Sinitic Platform, troubleshooting performance problems, maintaining good compatibility across evergreen browsers and improving the UX.