Online Customer Relationship Management Intern

Soma Labs

Job Description

【About The MeatStick】

Perfectly cooked meat our priority #1.

The Meatstick crew is crazy about cooking meat to perfection. We think the perfect ribeye or T-bone steak is the gateway to an unforgettable night. We have used all sorts of timers, wired thermometers, and digital reminders but at the end of the day we always have our phone nearby!

We are such fanatics about the wireless thermometer that we develop all of our software and parts in house! We also source from all over the world to ensure our product stands the test of time!

Company website: https://themeatstick.com/

Job Description】

The MeatStick is seeking an Online Customer Relationship Management Intern! At The MeatStick, we care about our customers! If you are someone that find helping others solve their problems rewarding and enjoy connecting with people then we have an exciting opportunity for you! Our Customer Relationship Team works proactively in a fast-paced environment to monitor and help customers with their experience.

Requirements

【Responsibilities】 -You will troubleshoot and resolve customer service inquiries while building a relationship with the customers. This will include assisting customers with questions, complaints, provide information about products and services in a professional manner. -Walk customers through basic troubleshooting or setup processes. -Communicate and coordinate with cross functional teams as necessary. -You will demonstrate conflict management skills and maintain professional composure. -Participate in managing and growing The MeatStick on social media channels. 【Requirement】 -Good English reading and writing skills -Excellent analytical and problem solving skills

Salary

150 ~ 150 TWD/hour

Location

台北台灣

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Soma Labs

2029 Verdugo Boulevard #191 Montrose, CA 91020

About us

As native of Californias, we came up with the idea for the MeatStick after an afternoon BBQ with friends. While chatting away and enjoying a game of charades their 4 expensive new york strips were overcooked completely killing the mood! After trying multiple wired cooking thermometers the problem was still same, you had to walk over to your thermometer to check on the progress of your meat. And with a drive to solve this problem, the MeatStick journey began. At The MeatStick your perfectly cooked meat is our #1 priority. We believe that a good steak is a powerful statement of having a good time, commitment to your friends, and enjoying exactly what you want. The Meatstick crew is crazy about cooking meats to perfection. We think the perfect ribeye or T-bone steak is the gateway to a perfect night. We have used all sorts of timers, wired thermometers, and digital reminders but at the end of the day we always have our phone nearby! We are such fanatics about the wireless thermometer that we develop all of our software and parts in house! We also source from all over the world to ensure our product stands the test of time! Trust our team of experts to help you stay ahead of the curve, and always be on the cutting edge of technology in the internet of things. Join our product revolution as we continuously challenge what is possible in your kitchen and help bring joy to all family gatherings in the future. Unlike other stores, we don't do drop shipping. What that means is we have personally sourced our products with highly vetted manufacturers for each piece of our product. We have them stored at our warehouse and have personally tested these items to make sure they are working before they get packaged to you. We want to share this experience with you and give you the very best of what we have found. If you have any enquires please do not hesitate to email us at [email protected]

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Team

Vivian Kuo

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