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Sales Development Representative

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Job updated 3 meses ago

Descripción del trabajo

▲ About Splashtop:
Splashtop is a SaaS company offering industry-leading remote access / support services, one-to-many video conferencing, and mobile mirroring apps. Our product range covers multiple platforms (Windows, macOS, iOS, Android) and is highly regarded in the IT and education community (see: www.splashtop.com and www.mirroring360.com, or look for Splashtop in App Store / Google Play).


Requisitos

Currently, we are extending our dynamic team with an English-speaking sales representative whose main responsibilities include but are not limited to:

  1. Become familiar with Splashtop's products to be able to understand both our solution set and how they fit our customer’s needs.
  2. Encourage prospects to buy Splashtop products by matching their requirements with suitable Splashtop products and services.
  3. Respond fast and well to prospects’ inquiries (email, live chat, inbound call) in accordance with established SLA and KPI.
  4. Perform outbound calls to potential customers trialing Splashtop services.
  5. Follow-up with Leads as fast as possible while following a well-defined cadence of outreach to make sure that no lead is being left behind.
  6. Maintain Leads and data hygiene in Salesforce and in respective sales tools.
  7. Encourage prospects to buy Splashtop products by matching their requirements with suitable Splashtop products and services.
  8. Collect and track prospect/customer feedback and forward them to the right internal channels.
  9. Be able to adapt to flexible work schedules, including morning shifts, night shifts, weekends, and national holidays (occasionally).

▲ Characteristics we are looking for:

  1. Goal- and customer-oriented
  2. Ability to listen and empathize
  3. Engaging and energetic
  4. Organized and meticulous in keeping track of leads to follow

▲Preferred experience:

  1. Prior telephone sales experience
  2. Basic technical understanding of related terminology: software, cloud services, operating systems, server, client
  3. MS Office
  4. CRM tool (e.g. Salesforce, HubSpot)
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2
1 years of experience required
700,000 ~ 1,100,000 TWD / año
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Sobre nosotros

Splashtop Inc. /splæʃ.tɑːp/成立於矽谷,為全球包括美洲、歐洲、亞洲、中東及非洲用戶提供新一代遠端存取與遠端支援軟體及服務,包括批次作業、大量裝置管理和虛擬實驗室等進階功能。公司現有客戶橫跨娛樂、物流、汽車、飯店、金融、保險及科技產業,其中不乏全球五百大企業,如迪士尼 (Disney)、聯邦快遞 (FedEx)、奇異 (GE)、萬豪國際 (Marriott) 和豐田 (Toyota) 等;亦為政府及教育研究機構,如美國疾病預防控制中心 (CDC)、哈佛大學(Harvard University) 、麻省理工學院 (MIT) 提供技術支援。

2021 年初,由 Sapphire Ventures 領頭與其他 3 位長期投資者挹注五千萬美元與追加一千五百萬美元資金,Splashtop 亦成為市值估計超過 15 億美元的「獨角獸」企業,持續打造未來工作和教育的解決方案。


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