Salesforce System Administrator

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職缺 5 天前更新

職缺描述

▲ About Splashtop 

Splashtop is a SaaS company offering industry-leading remote access / support services, one-to-many video conferencing, and mobile mirroring apps. Our product range covers multiple platforms (Windows, macOS, iOS, Android) and is highly regarded in the IT and education community (see: www.splashtop.com and www.mirroring360.com or look for Splashtop in App Store / Google Play).  



▲ About the role

As Salesforce Administrator, you’ll play a vital role at Splashtop. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us; therefore, the Salesforce Administrator should enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction as a priority.

We are seeking someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes to translate them into technical solutions.

職務需求

▲ Responsibilities

  • Provide end-user support, including troubleshooting issues and answering questions about Salesforce functionality.
  • Focus on user efficiencies, solving business issues, inventing creative solutions, and ensuring data accuracy across the system.
  • Translate business requirements and user stories into working solutions using appropriate configuration and development approaches.
  • Deliver business requests with the system configuration or work with the development team to design the customization features.
  • Manage the features delivery cycle with the scheduled release window.
  • Documenting processes and composing user communication materials, including error reports, deployment logs, and release notes, etc.
  • Provide user training and training materials for business process

▲ Qualifications, Background, and Abilities

  • Salesforce ADM-201 Certification is required.
  • Bachelor's degree is required; a major degree in computer science or a related major would be advantageous.
  • Proven work experience as a Salesforce Administrator or similar role.
  • Strong analytical skills, with the ability to identify and troubleshoot complex system issues.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong collaboration skills and the ability to work effectively in a team environment.
  • Excellent English communication skills.
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儲存
2
需具備 5 年以上工作經驗
1,000,000 ~ 1,600,000 TWD / 年
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關於我們

Splashtop Inc. /splæʃ.tɑːp/成立於矽谷,為全球包括美洲、歐洲、亞洲、中東及非洲用戶提供新一代遠端存取與遠端支援軟體及服務,包括批次作業、大量裝置管理和虛擬實驗室等進階功能。公司現有客戶橫跨娛樂、物流、汽車、飯店、金融、保險及科技產業,其中不乏全球五百大企業,如迪士尼 (Disney)、聯邦快遞 (FedEx)、奇異 (GE)、萬豪國際 (Marriott) 和豐田 (Toyota) 等;亦為政府及教育研究機構,如美國疾病預防控制中心 (CDC)、哈佛大學(Harvard University) 、麻省理工學院 (MIT) 提供技術支援。

2021 年初,由 Sapphire Ventures 領頭與其他 3 位長期投資者挹注五千萬美元與追加一千五百萬美元資金,Splashtop 亦成為市值估計超過 15 億美元的「獨角獸」企業,持續打造未來工作和教育的解決方案。


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65萬 ~ 100萬 TWD / 年
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