Business Intelligence Analyst 商業分析師

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Job updated almost 3 years ago

Job Description

The role includes 80% of analytical activities and 20% of stakeholder/project management.

Swag.Live
is looking for a Business Intelligence Analyst/Specialist in our Business Intelligence team. You will contribute to cross-functional projects to help the business achieve its potential in terms of revenue, customer success, and operational excellence through your analytics and heavily data-driven approach. In addition, you will collaborate with the Engineering team to help turn user problems into requirements, prioritize requests, maintain backlogs and roadmaps, drive adoption through enablement, and ensure that we are building best solutions for the business units. The ideal candidate for this role should have strong analytical skills, excellent time-management, priority setting, organizational habits, the ability to clearly communicate and present information to seek consensus, and excellent team interaction.

Duties and Responsibilities


Analytical Activities

  • Deep dive the data to uncover actionable insights for known and unknown problems (including data visualization) using a software of your choice (R, Python etc.) for country-level, regional, and global reporting.
  • Use statistical techniques to interpret the results from the data the you acquired so that you can use the information to create regular/ad-hoc reports
  • Use data to control/audit if our performance is behaving as expected, and automate the identification of improvement opportunities among dozens of dimensions.
  • Work with engineering team to develop frameworks, tools and processes to ensure that analytical insights can be incorporated into key decision making.
  • Take on training roles and educate others about how to use data - train the field team on how to leverage the reports, how to understand the reports, how to somewhat slightly customize the reports.

Innovation & Stakeholder/Project management

  • Use and share your insights with business teams, to influence/build a roadmap of projects to accelerate speed of deliveries.
  • Identify operational weaknesses and help improve or innovate new processes to keep support teams as efficient as possible.
  • Develop advanced process/models to automate decision making to support the company in new markets and products.

Requirements

Basic Qualifications

  • 2+ years of experience in analytics, business intelligence or relevant work experience.
  • Strong oral and written communication skills are crucial, in particular the ability to synthetize clearly complex issues.
  • Sophisticated skills in Excel/Sheets (conditional formulas and formatting, charting, etc.).
  • Experience manipulating large data sets through statistical software or other methods.
  • Experience in using SQL, and data visualization tools.
  • Experience processing and analyzing data sets, interpreting them for making business decisions.
  • Strong organization & project management skills. Able to structure a project from idea to design/prototype to implementation.

Preferred Qualifications

  • Bachelor/Masters degree in Computer Science, Applied Mathematics, Economics, or experience in a quantitative field where you gained experience in Business Intelligence, Investment Banking, Controlling, Marketing Intelligence, or other relevant aspects.
  • Business level communication skills, both verbal and written in English.
  • Interest/Previous experience with the live streaming market.
  • Experience working within a high-growth, global technology company.
  • Knowledge of a programming language such as R, Python.
  • Self-starter who can operate independently—strong bias for action operating in highly ambiguous environments without direct instruction from manager.
  • Demonstrated business acumen and the ability to apply technology solutions to solve business problems.
  • Sound business judgment, proven ability to influence other leaders, and track record of taking ownership.
  • Advanced degrees, certifications, or coursework in areas of business Intelligence, analytics, and project management.

About the Team

The SWAG Business Intelligence team is an impactful team that plays a crucial role across the global business. One of the responsibilities of the team is deep dive the data to detect optimization opportunities and work on process improvement using the six-sigma or kaizen method. The work that is done is mostly investigative and is encouraged to bring informative results that can be implemented to optimize daily operations and also sometimes adaptable to apply regionally or globally. Review data and models while performing weekly and ad hoc data analysis is one of the key responsibilities to keep the nerve center of our company engine running at full speed.

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About us

SWAG 創立於 2016 年 8 月,最初的產品構想,是要打造一個能串連網紅創作者及用戶的 PGC 流量變現的平台,讓粉絲可以無時無刻的與心儀的網紅互動、讓網紅可以透過人氣實現獲利。


透過豐富多元的內容及強大的行銷推廣,目前平台有超過 400 萬註冊用戶及數千位內容提供者,用戶遍及臺灣、香港、澳門、新加坡、馬來西亞及歐美等,並獲得數十位 YouTuber 網紅大力推薦;成為亞洲最大的影音串流平台。​

官方在 2018 上半年開啟了 swag.live ,使用者可以透過網頁直接開啟 SWAG,並陸續加入了直播、一對一私訊聊天以及影片解鎖等新功能。

如今 SWAG 定位為亞洲最大的影音串流社交平台,並且持續的拓展國際市場


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