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Logistics Account Representative

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Job updated about 4 years ago

Job Description

Do you like freight transportation and logistics? How about account management in the freight and logistics industry? If so, Synter Resource Group could be just what you're looking for. As a Logistics Account Representative for Synter, you’re working as a problem solver, negotiator, and have the authority to make quick decisions on the accounts that you manage.

What’s in it for you:

  • $24,960 – $33,280 salary + we give you opportunities to earn more.
  • Generous amounts of paid time off (PTO).
  • Affordable Health, Dental, and Vision coverage.
  • 401(k) with company match.
  • 45-minute arrival window each day.
  • Quarterly employee appreciation events.
  • Casual attire and game room.
  • Community volunteer opportunities.
  • Leadership opportunities - 95% of our managers are promoted from within.
  • Great culture, strong values, fun atmosphere.
  • Work in an industry that will never go away.

Your job:

  • Make phone calls to businesses located throughout the US & Canada.
  • Negotiate and persuade folks to follow your lead.
  • Resolve problems, both legitimate and perceived.
  • Be a team player, and accept accountability for your work. You will impact the greater good of the company.
  • Learn, understand, and then meet / exceed expectations.
  • Multitasking – you will have a phone in your ear, typing, updating notes, emailing, and completing fields that drive additional action – all at about the same time.
  • Be comfortable working on a production floor that can be noisy and have lots of action.
  • Provide exceptional customer service communications.
  • Manage your accounts daily to ensure productivity KPIs are met.

Why Synter?

Synter Resource Group is North America’s largest, dedicated provider of business process outsourcing (BPO) solutions for the logistics industry. We provide administrative, back-office functions that enable our clients to reduce operating cost, enhance their customer's experience, and increase revenue. A sampling of the services we perform are; sales support services, carrier / driver onboarding & updating, customer on-boarding, document retrieval & management, EDI/e-invoicing/print/mail solutions, EIPP training, customer service, handling/resolving billing disputes, cash application resolutions, and A/R management.

Requirements

Proficient in Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook.
Experience in transportation logistics’ or other related area of transportation.
Sales and/or customer service experience
Professional verbal & written communication with strong negotiating capabilities
Desire and abilities to meet goals and deadlines in a fast-paced, high energy environment
Proficient computer skills
College Education – Major is not a determining factor
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24,960 ~ 33,280 USD / year
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About us

Located in beautiful Charleston, South Carolina, Synter Resource Group is a leader in the Business Processing Outsourcing.