Are you passionate about startups? We are seeking an enthusiastic Client Success Lead to help build and manage startup relations and provide an ongoing positive experience for our current and potential startup members. You will meet many startup founders across various verticals and industries, from AI to blockchain and more, all the while gaining a deeper understanding of the startup ecosystem in Taiwan.
As startups are at the heart of what we do, you will play a pivotal role in creating value. Your focus is to coordinate all aspects and activities throughout the "customer lifecycle" of our membership program. You will work directly with the Startup Relations Manager and collaborate closely with the Marketing Team and Operations Team.
Responsibilities | What awaits you 💼
Please upload your resume in English for consideration.
Bilingual in English and Mandarin Proficient in Microsoft Excel / Google Sheets Excellent verbal and written communication skills Data-driven, analytical and detail-oriented Has compassion and empathy for others Prior experience in sales / marketing is a plus Prior use of CRM tools is a plus