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[台北]eCommerce Customer Relationship Specialist(客戶關係專員)

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Job updated almost 3 years ago

Job Description

※ Welcome to visit our website: https://www.techdesign.com/

• Handle customer inquiries and feedback on phone or through email.
• Deliver caring and courteous service to key customers to understand their needs and ensure their needs are listened and followed up.
• Collect inquiry and feedback to improve user satisfaction.
• Processing orders & quotations and following up order status between customers and suppliers.
• Work with cross-function team to ensure quick responses to customers.

Requirements

1. 具備英文聽說讀寫能力
2. TOEIC 730以上或其他考試相似標準/能力
3. 外文相關系所畢業尤佳
4. 具1年以上電商客服經驗者尤佳

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About us

TECHDesign was founded in 2015 under Winbond Electronics Corp, the trusted name in semiconductors since 1987. The idea behind the formation of TECHDesign was simple: we saw a growing need to make the increasingly complex electronics supply chain more accessible to small and medium sized enterprises and big corporations alike. Since then, we have stayed true to our roots by making TECHDesign a place where our clients and suppliers can connect with ease.


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