【 About the role 】
Imagine giving your pet a belly rub on your lap at work! Tomofun is a passionate startup full of dreamers and builders who truly believe in making a difference in our pets’ lives through innovation.
We're looking for a talented【UX Director】who is passionate, customer-centric and a hands-on leader in the UI/UX field. You will champion UI/UX designs of Tomofun's products from creating design vision, crafting design strategy, building design roadmap to finally delivering world-class user experiences that delight our customers. You will be leading a team of UI and UX designers as well as communicate, present and co-work with cross functional teams at all levels of the organization to achieve company's goals!
【 About the company 】
At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. Headquartered in Taiwan, we’re building a one-of-a-kind global company that helps pets and pet parents stay connected through our innovative products. Our pioneer product, Furbo Dog Camera, is the #1 best-selling pet camera on Amazon US, Canada, UK, Japan and 5 other markets and also recommended by The Ellen Show as the #1 gift on every pet-lover’s Amazon wishlist. The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.
【 What you'll do 】
・Lead UI and UX Designers to define, design and deliver innovative and world class end-to-end user experiences and visual designs across Tomofun's portfolio of existing and future products to meet business objectives.
・Build and apply user experience methodologies to streamline innovation and ideation processes.
・Conduct usability tests to gain user insights then further conceptualize product designs and optimize user flow.
・Gather and analyze user feedback/user data and further strategize design plans to achieve highest user engagement rates.
・Collaborate closely with product managers, marketing, customer support and engineering teams to research, test and execute high quality designs.
・Be a champion of Design Thinking and inculcate as a tool and mindset for solving problems and designing products and experiences
・Stay on top of the latest design trends and innovate where appropriate.
・Growth hacking & experience in A/B tests is a plus.
【 Who you are 】
・Bachelor's degree in UX, Human Factors, Psychology, Graphics Design or related field.
・Minimum of 5 years of hands-on interactive designs and user experience with 2 years of managing a UI/UX team.
・Experience in designing user interfaces in our mobile app and web-based marketing design contents.
・Innovative in problem-solving, open-minded to solution feedback, highly adaptive to design iteration methods and able to make informed design decisions that would maximize customer values.
・Strong leadership skills including the ability to align resources to business needs, inspire, develop and coach team members.
・Strong visual sensibilities and able to communicate designs effectively through graphics.
・Excellent communication, and interpersonal skills in both English and Mandarin
・A dog parent is a big plus as you naturally have strong empathy towards our customers!
Tomofun是一間國際化的寵物科技新創公司，由Victor Chang及Maggie Cheung共同成立，並由趨勢科技創辦人Steve作為Mentor，運用最先進的技術-IoT物聯網、AI人工智慧、雲端大數據等，致力於帶給全世界寵物飼主源源不絕的歡樂與創新！
隨著銷售版圖的擴增，我們不斷地獲得許多知名媒體報導與肯定(Forbes, Techcrunch, Inc., The New York Times, WIRED, CNBC…等)，也吸引了亞馬遜等大型企業主動洽詢合作機會． 並且於美國知名脫口秀節目”The Ellen show”上被譽為「所有愛狗人士的亞馬遜夢想購物清單第一名」。