日本市場電商執行長 Director of EC Operations – Brand Marketing (JP)

TransBiz 睿博數位行銷有限公司

TransBiz 睿博數位行銷有限公司 work environment photoTransBiz 睿博數位行銷有限公司 work environment photoTransBiz 睿博數位行銷有限公司 work environment photoTransBiz 睿博數位行銷有限公司 work environment photoTransBiz 睿博數位行銷有限公司 work environment photoTransBiz 睿博數位行銷有限公司 work environment photo

Job Description

TransBiz is hiring a director of operations to build a team of eCommerce operation & marketing specialists (ECサイト運営), customer loyalty specialists and marketing specialists dedicated to growing revenue for our clients in Japan.  

Powered by a work culture focused on high performance and continuous improvement, TransBiz is leading the movement to help companies create world-class products & services and sell them globally with our world-class talents.  

Since 2015, we have successfully launched dozens of startup Asian brands into the United States with success. One of our clients reached USD$90,000 in monthly revenue in as little as 6 months. (Selling on Amazon & the brand’s own eCommerce store.)  

While we value being hands-on and love people who can accurately identify both money & long-tail keywords for the products we are marketing, this is not an operation specialist role.

The successful hire will be a seasoned executive capable of hiring and managing high-performance teams, setting strategic context and helping develop channel strategies.  

This is a strategic position that will be responsible for leading a team and driving the clients’ revenue growth strategies across channels as well as working cross-functionally with the editorial, designs, acquisition & client success teams on campaigns.

More specifically, we are searching for:  

Key responsibilities
  1. Managing and hiring a team of eCommerce operations specialists, customer loyalty specialists & marketing specialists.
  2. Channel marketing strategy. You will set the channel marketing strategy for clients’ brands every 2~4 weeks in conjunction with your fellow directors & team members.
  3. Execute on channel strategies. You will lead and launch strategies for our clients on retail channels (such as Amazon.com) to help them gain the unfair advantage over their competitors.
  4. Stay on top of Amazon/ Rakuten/ eCommerce marketing trends to evolve your strategy
  5. Use analytics to inform strategy and detect new opportunities.
  6. Cross-functional Integration. You will serve as a key voice in assuring editorial, designs, acquisition, client success & operations are speaking with one voice.
  7. Culture building. You will be a strong Culture player who can help us propagate and nurture our company values among the growing team. 
  8. Inspiring leadership: you will lead by example in alignment with our company values & behaviors
Personality Attributes:
  1. You are passionate and curious about all aspects of digital marketing creative and have an entrepreneurial mindset.
  2. You are a natural team leader, with the ability to conceptualize and articulate creative production and trafficking workflow that all will rally around.
  3. You thrive in a fast-paced and demanding environment, possess a high level of intellectual curiosity, and demonstrate strong judgment in the face of ambiguity.
  4. You are an agile, goal-oriented personality, driven to succeed and always up for a challenge!

Requirements

1. History of leadership. We’d like to see evidence of serving as a key decision maker in a senior eCommerce operations role. Someone who felt challenged and energized by the deep transformations the eCommerce segments went through in the last decade. 2. An independent thinker capable of self-motivating and self-managing, thriving with the level of freedom we offer our employees. Someone open to connect autonomously with a vast network of collaborators seeking to understand how eCommerce operations can holistically impact our clients’ businesses. 3. Someone versed in creating WOWing experiences that build customer loyalty, trained in crafting strategies that the team can adopt to always put a smile on our customers. 4. An innovation driven mind in continuous search for new hacks to get ahead of the curve on crowded channels (https://www.amazon.co.jp/, https://www.rakuten.co.jp/.) 5. Someone experienced in clients/ agency relationships building, capable of shaping productive long term relations 6. An articulate communicator in English & Japanese speech and writing. Team members are expected to participate and contribute to strategic discussions often and significantly. 7. Talent management skills. Aside from understanding how to behave professionally around talent, we value the capacity to earn trust with them and their representatives – a key part of obtaining buy-in for effective executions. 8. Solid grasp of analytics tools. We don’t let data determine our actions but we do rely on data to inform our judgment and intuition. You don’t need to be a pivot table genius to work here but you do need to have a good grasp of analytics in order to ask the right questions to our analytical partners. Please provide both English & Chinese Resume

Salary

60K ~ 80K TWD/month

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TransBiz 睿博數位行銷有限公司

台北市長安東路二段53號4樓

About us

Transform your business, help you sell more globally. TransBiz相信台灣有許多優秀的製造商或中小企業,可以乘著跨境電商的趨勢,打造自己的品牌,提升產品的附加價值,開闢全球市場。 成立於2015年的夏天,TransBIz持續透過集客行銷的方式自帶流量,以部落格文章建立在數位行銷、網路行銷、亞馬遜品牌跨境電商顧問&營運的權威。 在過去的4年裡,我們協助許多台灣廠商在美國、加拿大、澳洲市場大幅提升銷量和市場能見度。提供企業欲透過海外電商平台打開國際市場,增長海外營收及曝光所需的一站式解決方案。 從市場調查、策略規劃、品牌打造、Amazon上架、產品頁面設計與優化Listing Optimization、數位廣告投放、口碑行銷、社群行銷、Shopify電商購物官網、登錄頁面設計、以及金流、物流串接。 2019年,我們希望能為客戶打開更多國家的市場,包括日本、菲律賓、東南亞,協助企業打破文化障礙,招攬更多TransBeezers加入團隊,一起把台灣企業推向世界的舞台!

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