Updated 3 Months agoDesign » UX Design
趨勢科技 TrendMicro work environment photo趨勢科技 TrendMicro work environment photo趨勢科技 TrendMicro work environment photo趨勢科技 TrendMicro work environment photo趨勢科技 TrendMicro work environment photo趨勢科技 TrendMicro work environment photo趨勢科技 TrendMicro work environment photo趨勢科技 TrendMicro work environment photo

Job Description

Overview 

As a global leader in cloud security, Trend Micro develops Internet content security and threat management solutions that make the world safe for businesses and consumers to exchange digital information. With over 20 years of experience, we’re recognized as the market leader in server security for delivering top-ranked client, server, and cloud-based data protection solutions that stop threats faster and protect data in physical, virtualized, and cloud environments.

Trend Micro is seeking an outstanding User Experience Researcher to lead high-quality customer research towards innovating meaningful and useful products and services for commercial and consumer customers.

As a User Experience Researcher, you will work with marketing, product management and development leaders to create the security solutions with delightful customer experience. You will help set and document the vision for the future security user experience, serving as a customer advocate to ensure the highest level of usefulness, desirability and customer satisfaction. You will collaborate with teams across the company in different regions to ensure we maintain industry leadership and deliver innovative and useful products.

Responsibilities

  1. Plan, design, and conduct high-quality user research, including methods such as ethnographic field studies, participatory design sessions, site visits, benchmark studies, usability studies, heuristic evaluations, and similar approaches.
  2. Provide insight and vision to the team based on researching user behavior and needs. Convert research findings into actionable results.
  3. Work closely with marketing, design, and product management to define the next generations of business concepts and solutions.
  4. Synthesize research findings from other data sources (including market research and data mining) into meaningful recommendations and actionable items.
  5. Propose and define strategic initiatives based on research findings to executives and senior management.

Requirements

Qualification/Requirement

  1. Bachelor's degree in Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science, or related field (or equivalent experience)
  2. Master's degree or Ph.D. is preferred.
  3. At least 2 years experience in conducting user experience research using a wide variety of research methods.
  4. Demonstrated success at developing creative and comprehensive research strategies to reveal unforeseen opportunities and issues that have a significant impact on product strategy and design.
  5. Must be innovative, demonstrate an ability to "think out of the box", and think beyond what is asked for.
  6. Must be organized, able to act independently, and able to switch rapidly between different projects in a distributed global environment.
  7. Excellent written and oral communication skills.

Personal Invitation Link

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趨勢科技 TrendMicro

台北市大安區

About us

你認識趨勢科技嗎?你認識的趨勢科技是什麼樣貌?趨勢科技有什麼過人之處,讓 FBI 自動找上門?讓世界最大跨國警察組織-國際刑警組織 (Interpol) 搶著跟它合作?讓全球 50 大企業中的 45 家企業都成為它的忠實客戶?還讓國內外知名大學拿它當課堂研究案例?現在就來探索你所不知道的趨勢科技!

【 全球安全連結世界的資安領航者 】

趨勢科技是網路資安解決方案全球領導廠商,協助世界創造一個安全的資訊交換環境。我們專為消費者、企業及政府機構設計的創新解決方案,是保護護消費者、企業及政府機構安全連結世界的最佳夥伴。市佔率在全球雲端安全、全球虛擬化安全與伺服器安全皆為第一。

【 企業版圖橫跨全球五大洲 】

趨勢科技 1988 年成立於美國加州,總部位於日本東京,於 1998 年正式在日本東京證交所掛牌上市(股票代碼:4704)。自成立以來,趨勢科技以領導性的先進技術迅速在世界五大洲拓展版圖,目前全球營運據點遍及 55 個國家,共有 7,000 位員工。

【 亞洲與台灣最大的純軟體公司 】

趨勢科技在亞洲共計有近 4,000 位同仁,台灣有 1,400 位同仁,擁有超過 1,000 位以上的工程師在台灣,負責研發全球超過 3 千萬名企業、家庭與個人用戶使用的最新及最完整的資訊安全核心技術及產品,是全球的研發中心,更是亞洲與台灣最大的純軟體公司。

【 致力於實現更安全的數位世界 】

  • 與世界最大跨國警察組織 (INTERPOL) 合作,歐洲刑警組織 (Europol) 以及英國國家犯罪局 (NCA) 合作,協助打擊全球網路犯罪
  • 協助 FBI 破獲史上最大的網路犯罪,與FBI共同舉辦網路威脅研討會
  • 協助日本東京都警視廳破獲網路銀行詐騙
  • Cybersecurity Tech Accord(網路資安技術協議)創始會員,聯盟致力保護所有客戶,防止不肖組織和國家發動惡意攻擊。會員包括:Cisco, Facebook, HP, Intel, Microsoft, Nokia, Oracle, Siemens等

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