Verizon Digital Media Services powers some of the most advanced video and content delivery solutions on the web today. We are looking for an energetic Technical Account Manager to provide premium support and a single point of contact for our premier customers. This includes problem management, coordination with internal teams, and customer-focused support for our EdgeCast CDN and upLynk video streaming products and services. The successful candidate will have a deep understanding of and interest in Content Delivery Network and video streaming technologies to help create, enhance and support our industry-leading Video and CDN delivery services.
The successful candidate will have mastery of some and solid knowledge of these skills:
- BS Electrical Engineering, Computer Science or equivalent. MS Electrical Engineering or Computer Science desired. - Candidate will have at least 2 years of experience working with Live TV Services with distribution over the internet. - Broad, high-level knowledge of Internet architectures. - Experience with both Unix/Linux and Windows operating systems. - Experience working with proxy servers and internet technologies. Good knowledge of the HTTP Request / Response cycle. - Possess a full understanding of web environments and architectures along with expert knowledge of HTTP, HTTP Headers, DNS, TCP/IP, Anycast and SSL. - Proven ability to document and implement solutions involving HTTP and video/streaming media technologies. Video, OVP, Broadcast Television or IPTV experience a plus. - Knowledge of Encoding and Transcoding technologies including HLS or DASH delivery methodologies. - Technical leadership and project management skills, and the ability to manage projects independently. - Ability to match client’s business requirements with product capabilities.