應用工程師 FAE (Technical Support Department)

ViewSonic International Corporation

ViewSonic International Corporation work environment photoViewSonic International Corporation work environment photoViewSonic International Corporation work environment photoViewSonic International Corporation work environment photo

Job Description

• Product quality management including failure rate analysis, suspect quality issue escalation and follow-up for solutions
• Technical support to customers, ASPs, and internal colleagues
• Create technical document for ASPs including repair introduction or SOP
• Build troubleshooting guide and FAQ for internal and external users
• Project-base system and process improvement

Requirements

• 3~5 years related experience in the fields of FAE or Technical Support
• Good written and verbal communication skills in English and Chinese
• Strong troubleshooting and problem-solving skills
• With mobility for business trip
• Experienced in system development or system integration will be a plus

Salary

50K ~ 80K TWD/month

Location

新北中和

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ViewSonic International Corporation

新北市連城路192號

About us

ViewSonic(優派)是全球視訊解決方案的領導品牌,公司於1987年創立於美國加州,目前在全球設有100多個營運或服務據點。ViewSonic致力於提供整合硬體、軟體及服務的全方位解決方案,產品線含括顯示器、投影機、商用顯示看板、智慧互動電子白板ViewBoard和軟體解決方案myViewBoard。憑藉著在顯示器的視覺技術專業,跨足不同視訊應用領域,深耕教育、商用、消費娛樂、專業顯示市場。

Team

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