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技術支援工程師 Technical Support Engineer

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Job updated 2 months ago

Job Description

1. Provide technical support to internal & external users
2. Responsible for product quality management including failure rate & abnormal issues analysis and follow-up
3. Create technical documents including technical bulletin, troubleshooting guide and FAQ.

需出差,一年累積時間約一個月以下。

Requirements

1. 2Y+ years related experience in the fields of FAE or Technical Support
2. Good written and verbal communication skills in English with TOEIC scored 750 above
3. Strong analytical, troubleshooting, and problem-solving skills
4. Positive and solution-oriented, willing to support
5. With mobility for business trip
6. Familiar with PC and/or networking structure is preferred

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1
2 years of experience required
50,000 ~ 65,000 TWD / month
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About us

ViewSonic(優派)是全球視訊解決方案的領導品牌,公司於1987年創立於美國加州,目前在全球設有100多個營運或服務據點。ViewSonic致力於提供整合硬體、軟體及服務的全方位解決方案,產品線含括顯示器、投影機、商用顯示看板、智慧互動電子白板ViewBoard和軟體解決方案myViewBoard。憑藉著在顯示器的視覺技術專業,跨足不同視訊應用領域,深耕教育、商用、消費娛樂、專業顯示市場。


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