Job Description

Location: around Nanjing Fuxing MRT Station, Taipei City, Taiwan

Company target: USA, Great Europe, APAC

Responsibility

  • Handling day to day support and service requests from our business customers including Asian and Europe Financial institutional clients
  • Assisting for FIX connection, white- labels system questions and so on
  • Tracking and following up on bugs and issues with our developers
  • Maintaining the processes and tools required to get the job done
  • Working from 14:00(GMT+8) till 22:00 
  • Collaborating with team members in USA , Asia 

    Requirements

    Requirements

    • BS degree in CS, MIS or related technical field
    • 2+ years experience of customer technical support
    • Working knowledge of customer service software, databases and tools (e.g., Java, Javascript, API)
    • Fluent level of English communication
    • Strong client-facing and communication skills
    • Awareness of industry's latest technology trends and applications
    • Positive attitude and willingness to work in a fast pace environment

    Preferred

    • Knowledge of finance or expertise in the financial sector is a plus
    • Experience in FIX connection and trading protocols would be a plus

    Salary

    1.5K ~ 2K USD/month

    Share this Job

    Please Sign in or Register to get your personal invite link.

    ViewTrade Securities

    525 Washington Blvd 24th Floor Jersey City, NJ 07310.

    About us

    ViewTrade Securities, Inc. was founded in 1999 to provide financial institutions around the world secure, compliant, and reliable access to the U.S. securities markets. ViewTrade Securities serves clients in countries across the Americas, Asia, Middle East, and Europe, providing premier service to firms in their local regions and native languages.

    ViewTrade Securities, Inc. is a wholly-owned subsidiary of ViewTrade Holding Corp. and a member of FINRA,SIPC, NYSE Arca, NASDAQ, CBOE Edge, and CBOE BATS.

    Team

    Similar Jobs

    【設計】數位平台產品經理 App/Web Product Manager(PM)

    將來商業銀行股份有限公司 - Full-timeEntry level40K ~ 100K TWD/monthUpdated about 1 month ago

    Software Project Manager

    肯狄科研有限公司 - Full-timeMid-Senior level60K ~ 90K TWD/monthUpdated 18 days ago

    Project Manager PM 專案經理

    Aurora Technology Inc. 賽席爾商極光科技有限公司 - Full-timeMid-Senior level40K ~ 70K TWD/monthUpdated 2 months ago

    CakeResume Job Search

    Tens of thousands of jobs listings. Salary transparency. Accurate and instant search experience.