Position Summary:
As a Product Manager at Viscovery you will be responsible to define products and features that integrate software, hardware, and services to provide frictionless retail experiences. This role requires a strong technical background and a customer-centric mindset that can help retail customers to transform & upgrade their system at ease with our latest technologies. As a Product Manager, you will be responsible for prioritizing the customer experience and delivering great solutions while managing tradeoffs between technology, business, and customer needs. In a fast moving startup environment like Viscovery, you’ll also need to work with serious flexibility and speed while you’ll gain first hand experience to participate as the industry is revolutionizing with all the latest technologies such as AI, Big Data, and Cloud.
Roles and responsibilities:
- Define our products, features, and services that integrate with AI models, SaaS platform, and embedded software.
- Involve in every aspect of the PM jobs from market research, product specification, project management, quality assurance, and pre-sales.
- Engage with industrial partners, hardware providers, system integrators, and customers to make sure the best delivery of our solution and the success of customers’ operation.
- Work closely with the BD & Marketing team to create product documentation which are essential for customers’ adoption & our own marketing.
Qualifications:
- Degree in Computer Science, EE, MIS, Statistics, or other related fields, MBA is a plus.
- Strong understanding and domain knowledge of marketing and sales workflows in a B2B context.
- Passion to deeply understand user needs and a strong motivation to tackle their problems
- Proven ability to lead teams and work cross-functionally in a highly collaborative environment.
- Excellent communication, relationship skills and a strong team player
- Experience in retail technology and solutions like POS, Checkout, Self-ordering system is a desired plus.