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Sr. Project Specialist, IoT Product &Compliance

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Job updated over 1 year ago

Job Description

Job Summary:

As part of the IoT solution team, the Senior IoT Product & Compliance Mgt Specialist, Digital and Transformation participate in the design, development and support of West IoT solutions with a focus on internal and external communication, processes and compliance. Own IoT product artifacts and related documentation and help to translate product strategy into detailed stories and requirements. He/she will work with an international team to bring the power of IoT in the Pharmaceutical space, contributing to a more efficient and effective production flow as well as instrumentally contribute to West Pharma IoT internal and customer facing capabilities.

Essential Duties and Responsibilities:

  • Be a key communication cornerstone between development team and project stakeholders
  • Own IoT projects artifacts and project related documents
  • Translate product strategy into detailed stories and requirements
  • Support projects validation process for GxP & Medical data management regulation
  • Be a reference for internal product and development SOPs and contribute to their evolution
  • Gain a deep understanding of product experience, identify, and fill feature gaps and generate new ideas that improve customer experience to grow value of the West offering
  • Grow and maintain a clear knowledge of the latest market offerings and technologies
  • Produce high quality documentation based on implemented methodology standards
  • Drive product launches including working with the marketing team, executives, and other product management team members
  • Act as a product evangelist to build awareness and understanding
  • Utilize user feedback to work with development team on feature enhancement proposal
  • Support senior roles to define roadmap track progresses
  • Other duties as assigned


Requirements

Education and Experience:

  • Bachelor’s degree in technical field preferred
  • 5+ years of related work experience
  • 3+ years of related product management skills

Knowledge, Skills and Abilities:

  • Excellent communication oral and written skills
  • Proven experience as product and/or project manager related role
  • Experience as technical writer is a plus
  • Good agile project experience
  • Experience with ticket tracking systems (eg. Jira or Azure DevOps)
  • Good understanding of IoT space technologies
  • GxP regulatory experience is a plus
  • Medical data management regulatory experience is a plus
  • Excellent organization skills with ability to organize task and team communication efficiently
  • Ability to work autonomously in a fast-paced and complex environment with a self-motivated work ethic; use sound judgment with an ability to manage multiple priorities with a sense of urgency
  • Able to comply with the company’s safety and quality policies at all times
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1,500,000 ~ 1,800,000 TWD / year
Optional Remote Work
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About us

West Taiwan is a Digital Technology Center of West Pharmaceutical Services, Inc., dedicated to exploring and utilizing leading-edge software development technologies to build high-quality software. Current and future development projects involve industrial production and automation, medical monitoring and analysis, smart medical devices, healthcare data exchange system and IoT for hospitals. With an international team of more than 40 software engineers in Taiwan and Taichung, we have developed a broad scope of technological expertise including machine-learning, mapping systems, cloud infrastructure, highly scalable clusters, infrastructure-as-a-code and testing automation.

Our parent company, West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply.

West is a listed company in NYSE and named to the S&P 500 Index in 2020. Headquartered in Exton, Pennsylvania, it supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2019 net sales of $1.84 billion reflect the daily use of approximately 100 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.

In 1983, West established operations in Singapore in the Asia Pacific region. In 2009, an injection molding facility opened in Shanghai Qingpu Industrial Zone in China. At present, West has two digital technology centers in Bengaluru India and Taiwan China, three main production bases located in Singapore, Shanghai China and Chennai India, and seven offices and distributor centers in Australia, China, India, Korea, and Singapore. Globally, West has about 50 locations with 25 manufacturing facilities

Join us and be part of the journey of the digital revolution!