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白金秘書客服專員
Job updated almost 3 years ago
Job Description
Wota Lifestyle白金會籍是首創私人秘書管家結合網路服務的APP, 白金秘書客服專員需要協助產品經理處理與供應商訂單聯繫, 並且即時處理客戶之需求預定與客戶聯繫, 包括電話, Email, 線上客服系統等, 優化CRM管理流程, 白金秘書做事需非常細心, 因為我們的客戶都是高端客戶, 這是一份具有挑戰性的職位。
整理完後你會需要做的事情是：
1. 協助產品經理聯繫供應商並完成服務預定
2. 協助白金會籍會員預定全球餐廳, 飯店, 旅遊體驗
3. 優化我們的CRM資料庫
4. 回覆電話, Email, 線上訊息回覆
Requirements
1. 中英文聽說讀寫需精通
2. 做事需非常細心, 為客戶設想周到
3. 有飯店櫃檯, 訂房航空業經驗佳
4. 需有至少3年相關經驗
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About us
Wota 成立於 2016 年，係台灣首間全方面整合高階生活資源之「極致生活顧問」服務企業。團隊由生活規劃師、禮賓顧問與私人管家所組成，旨在讓菁英貴賓體驗獨特而備感尊榮之生活，我們專注企業客戶解決方案，助企業提升更完善的品質及服務。
Wota is a lifestyle e-commerce platform that integrates top-notch travel and concierge services for high-end working professionals and celebrities. Wota positions itself as a brand that is easy to use, more convenient, trustworthy and generous rewards to platinum membership clients.
Team
Jobs
Full-time
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Mid-Senior level
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1
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Regular earnings reach NT$40,000
Full-time
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Entry level
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2
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35K ~ 38K TWD / month