KuanYu Chen
🔹10+ Years of Product Innovation 🔹Proven User-Centric Expertise 🔹Leading High-Impact Initiatives
Seasoned Product Manager Manager with a proven track record of leading and scaling product teams to deliver successful outcomes. Adept at formulating and executing product strategies, nurturing cross-functional collaboration, and fueling innovation. Strong coaching and mentoring skills.
Taipei City, Taiwan | [email protected] | LinkedIn
Tools
Design and Analytical tools: Figma, Amplitude, Metabase, Excel.
Experience
Head of PM • Influenxio Ltd. 圈圈科技
Nov 2021 - Oct 2023
Influenxio, a Taiwan-based micro-influencer marketing platform, extends its reach across Asia. It's an AWS Startup Terrace partner with exclusive Pre-A round funding from Silicon Valley's DCM.
- Led a cross-functional product team, which included product managers, designers, and engineers, to achieve a remarkable 21.92% increase in engagement (DAU/MAU) while doubling activity within just six months.
- Collaborated with marketing teams to implement a successful Product-Led Growth (PLG) strategy, achieving a 10% conversion rate for free users and a 15.6% revenue contribution within its third month of launch.
- Managed and mentored 5 product team members, leading to a 40% enhancement in their project execution capabilities and strategic acumen.
- Pioneered a performance-based influencer partnership model that attracted hundreds of influencers, doubling DTC brand exposure and orders.
Product Manager • NEXT COMMERCIAL BANK Co., Ltd. 將來銀行
Dec 2020 - Oct 2021
Next Bank is one of the first three pure online banks in Taiwan.
- Introduced cross-departmental design thinking activities within a banking context, breaking down silos and fostering collaborative innovation.
- Collaborated with diverse teams to conceive and develop a suite of competitive foreign exchange products that met regulatory criteria and catered to customer needs.
Design Lead and Product Owner • Skywatch Innovation Inc. 行品
Jul 2015 - Dec 2020
Skywatch provides platforms and services for AI and IoT.
- Achieved exceptional results, including a 23.6% increase in DAU/MAU ratio within 90 days, a 15-fold surge in active users, and a remarkable 60% growth in user sessions, elevating overall platform engagement and interaction.
- Catalyzed the rapid advancement of the short-term space rental market in Taiwan by enabling streamlined management of over 200 rooms in Taipei City for market leader 小樹屋.
UX Researcher • Compal Electronics, Inc. 仁寶電腦
Feb 2012 - Jun 2015
Compal Electronics, a Taiwanese original design manufacturer, produces notebooks, monitors, tablets, and televisions for global clients.
- Developed an innovation toolkit that draws on insights from hundreds of hours of interviews to help designers use user research.
- Collaborated with industrial designers and marketers, drawing from extensive user study experience, to develop innovative concepts.
- Conducted usability tests, both qualitative and quantitative, with 20+ users during the tablet's early design phase for an alternative input technology.
Accolades
- 2018 iF award professional discipline
- 2015 iF award professional discipline
- 2016 United States Patent
Education
National Tsing Hua University
Industrial Engineering, M.Eng.
2009 - 2011
National Chung Cheng University
Psychology, B.S.
2005 - 2009
