Dana Ali Hussein Najjar
Phone : +96170281892 / 01468278 E-mail : [email protected]
DOB: 21/01/1999 Status : Single Nationality : Lebanese
I have over 4 years of experience in Housekeeping Department . By incorporating a lot of skills (Word, Excel , Power point , QMS , PMS , Opera ) .
Work Experience
Executive Housekeeping • Hotel De Ville Beirut
November 2020 - Present
I started in Hotel De Ville :
Pre-opening
Getting employees
Put standard for the rooms
Rename all the rooms
Getting all amenities needed
Stores and rooms inventories
Getting uniforms
Make checklists for inspection
Make attendance sheet
Schedule
Secretary for the GM
Supervisor Housekeeping • Raouche Arjaan by Rotana
October 2019 - November 2020
After a year of working as Order taker , I was promoted to become a Supervisor in Housekeeping Department
My tasks was :
Same as Order Taker in addition :
Morning meeting with all the department
Making Schedule
Checking rooms (inspection)
Public area tour
Revinate sheet
Order taker Housekeeping • Raouche Arjaan by Rotana
May 2018 - October 2019
I started as Order Taker in Housekeeping Department
My job was to meet the hotel's needs by taking the request and giving it to the responsible employee
Making reports for the agents
Lost & Found Procedure
Checking Emails
Check the store
Inventories
Discrepancy
Answer the phone to take the order
Check all uniforms
Filing reports
Education
2016 - 2019
Islamic University of Lebanon
Travel & Tourism
Skills
- Word
- Excel
- powerpoint
- Opera Hotel System
- PMS
- QMS
Languages
- Arabic — Native or Bilingual
- French — Native or Bilingual
- English — Professional
