Swathi Kanankavalli

IT Professional with (2.5) years experience as a Production Support Technician. Excel under pressure. Quick learner, and a great team player. Experienced operations technician with a strong background in control-m job scheduling, processing, and abandoning corrections to achieve the (SLA) service level agreements in businesses to improve customer platforms. Hands-on experience with several of the leading scheduling systems; mainframe, and Unix

Systems Engineer
Bangalore, IN
[email protected]


Bachelor of Technology, Aug 2015 - Apr 2019

  • Computer Science and Engineering (CSE) at V R Siddhartha Engineering College(VRSEC), Vijayawadar
  • Graduated with an 8.4 GPA
  • Relevant Coursework: Software Engineering, Data Structures and Algorithms, Database Management Systems, Operating Systems, Microprocessors and Microcontrollers, IoT, Cyber Security, Information Retrieval System, User Interface Design, Object Oriented Paradigm.

Employment History

Systems Engineer, Jul 2019 - Present

Tata Consultancy Services

Working with Customer SEI Investments Company, formerly Simulated Environments Inc, is a financial services company headquartered in Oaks, Pennsylvania, United States.
  • I have worked on Chatbots Development, which used Machine learning from user feedback to provide a better user experience.
  • Applied statistical analysis, natural language processing, and machine learning methods to large data sets for data mining, feature engineering, bias correction, and prediction.
  • Worked on various RPA automation tools like Kofax, Blue prism.
Duties & Responsibilities:

  • Creating and Scheduling jobs on the Control-M GUI in both Distributed and Mainframe Environment (Test and Production)  
  • Extensive use of Quantitative and Control resources for workload balance and to make the jobs wait at the time of server/application maintenance.
  • Passing parameters to Control-M job, creating job dependencies and alerts as per application team and business requirements.
  • Experience in file transfer operations with secure scheduling, instant status visibility, and automated recovery. 
  • Drive problems to a resolution to achieve the (SLA) service level agreements and assist team members with the root cause analysis (RCA) of problems. 
  • Monitor the production environment for alarms and respond accordingly. Used Service Now for all scheduling requests for Production, Incidents, and Problem tickets.

Internship Experience

Intern (Mean Stack Developer), May 2018 - July 2018 Miracle Software Systems, Inc. 

  • Developed an interactive user interface using HTML, CSS, Angular 4, and CRUD Application using Express and MongoDB
  • Integrated user-facing angular components with server-side using REST Web Services.
  • Developed a dynamic role management system to allow administrators to have their own set of operations. User Authentication through JSON Web Tokens(JWT) Member data stored in mongo replication set migrated from MS SQL Server.


  • Programming Languages: C, Java, Python 
  • Web Development : HTML , CSS 
  • Database: SQL, Oracle, MongoDB 
  • Tools: Control-m workload automation, Informatica, Service Now Incident Management, Kofax, Blueprism, Anaconda


  • 1Z0-1085-20 Oracle Cloud Infrastructure Foundations 2020 Associate
  • Cybersecurity certication by Cisco
  • Internet of Things(IOT) by Cisco
  • MFDM™ Ai Aware badge on completing the awareness learning in the field of  MFDM™ and AI from TCS

Extracurricular Activities

  • Participated in the workshop on “Ethical hacking & Cyber security” at JNTU-K organized by Bytecode Cyber Security.
  • Secured Cybersecurity digital badge.
  • Attended BSNL training program on “Core Networking of ISP and Software implemented in BSNL”
  • Received Special Initiative Award for the support during Pandemic.

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