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Daniela Armijo
I enjoy every chance to learn, from the simplest hobbies to more complex systems or processes. I'm highly proactive and always ready to accompany a problem with a brainstorm of solutions. An introvert at heart with a motivated and take-charge mindset.
Taipei, Taiwan
(+886) 933-11-93-78
Work Experience
March 2021 - July 2021
Digital Marketing Intern
- Content creation, visual boards, marketing strategies, and planning for cryptocurrency-related products.
- Social media community manager: Linkedin, Medium, Instagram, and Twitter.
- Manage the content calendar across all social media platforms.
- SEO for brand awareness and increase in website traffic (beginner level).
- Research into crypto marketing, cryptocurrency, and Blockchain topics.
- Spanish translation for brand content
September 2020 - Present
Freelance Consultant and Illustrator
All done remotely:
- Part of "Gurús Honduras" freelancers' network
- Various marketing and business strategy services for SMEs in Honduras
- Content design for social media. Provided for SMEs and individual entrepreneurs
- Customized illustrations for selling and SMEs projects in Honduras
July 2015 - December 2017
LATAM, Spanish Accounts Receivable
MAERSK LINE GSC; Manila, Philippines
- May 2016 – Dec 2017: Credit and Key Clients from Costa Rica, Panama, and Mexico
- Account reconciliation, follow-up of disputes, and payment application. Communication with assigned sales and customer service agents of credit and key clients.
- Statement of account revision, payment negotiation, organizing calls and meetings with customers and internal departments
- Was able to reconcile and negotiate payments for overdue invoices of +180 and +300 days, worked with key customers such as Procter&Gamble, DHL, General Motors, Walmart.
- Jun 2015 – Apr 2016: Cash customers AR Officer for Colombia, Costa Rica, Panama, Dominican Republic, and Venezuela
April 2013 - February 2015
International Operations Department Jr. Officer
FICOHSA Bank; Tegucigalpa, Honduras
- Oct 2014 – Feb 2015: ACH Transfers' Monitoring and Control
- Daily and monthly balance
- Check and monitor the internal ACH system
- Assist customers, internal departments, and other banks with inquiries or issues related to ACH transfers.
- Apr 2013 – Feb 2015: International Received Wire Transfers Officer
- Elaborate monthly statistics and data analysis
- Assist customers, internal departments, local and international banks through email and phone calls
- Payment application and revision of SWIFT messages
Education
National Chengchi University (NCCU)
International MBA
- Concentration Certificate in Marketing
- Thesis Grade: 96% (Final Business Plan Oral Defense)
- Collaboration with NCCU International MBA Office to redesign the official website content (Dec 2019 – Jan 2020)
- NCCU Department of European Languages & Cultures (Sep 2019–Jun 2020) | Spanish teaching assistant for conversation, listening and reading
2018 - 2020
Catholic University of Honduras
Bachelor's Degree in Finance
2008 - 2013
Skills
Expertise
- Key Account/Client relationship management, B2C and B2B
- Migration projects/ process migration
- Content design for social media
- Customer insight, engagement, and retention
- Cross-cultural communication
- Use of Google Analytics and other marketing tools.
- MS Excel (able to apply formulas and quickly learn new functions)
- Ability to carry out and create training, workshops for clients and coworkers.
- SAP and programs related to the shipping industry
- Accounts receivable
Languages
- Spanish (native speaker)
- English (Business level proficiency)
- Italian (beginner-conversational)
- Japanese (beginner/limited)
Achievements
TaiwanICDF Scholarship Recipient | Jun 2018
Recipient of the "International Higher Education Scholarship Program" in order to study for a Master's Degree at National Chengchi University
“Going the Extra Mile” | Jun 2016
For extra-ordinary contributions beyond standard expectations
“One Team Award” | Jun 2016
Awarded to LAM CAR Cluster (Caribbean team) GSC AR+OTC+Frontline Business Finance Team in appreciation of outstanding efforts in leading the One Finance Vision for Q2
“Going the Extra Mile” | Dec 2015
For ensuring a smooth transition during the hyper-care for Colombia FTP(Finance Transformation Project)
“Going the Extra Mile” | Nov 2015
For managing workload and all other deliverables excellently during hyper-care of FTP (Finance Transformation Project)
Projects
Arte Formosa Hn was inspired by this fraternal relationship between Honduras and Taiwan, wishing to be a brand involved in the development of the artistic sector in Honduras. We strive to:
Motivate Hondurans to explore and get to know the Taiwanese art industry and its culture.
Introduce the artistic products of both countries to potential clients and strategic partners.
Promote cultural exchange between both countries.
Prove that, despite the language barrier, both nations can celebrate and learn about each other's culture.
