Daniela Armijo

I enjoy every chance to learn, from the simplest hobbies to more complex systems or processes. I'm highly proactive and always ready to accompany a problem with a brainstorm of solutions. An introvert at heart with a motivated and take-charge mindset.

  Taipei, Taiwan

  [email protected]

  (+886) 933-11-93-78

 


Work Experience

September 2020 - Present

Freelance Consultant and Illustrator

All done remote:

  • Various marketing and business strategy services for SMEs in Honduras
  • Content design for social media
  • Customized illustrations for selling and SMEs projects in Honduras

July 2015 - December 2017

LATAM, Spanish Accounts Receivable  MAERSK LINE GSC; Manila, Philippines

  • May 2016 – Dec 2017: Credit and Key Clients from Costa Rica, Panama, and Mexico
    • Account reconciliation, follow-up of disputes, and payment application. Communication with assigned sales and customer services agents of Credit and Key Clients.
    • Statement of account revision, payment negotiation, organize calls and meetings with customers and internal departments
    • Was able to reconcile and negotiate payments for overdue invoices of +180 and +300 days, worked with key customers such as Procter&Gamble, DHL, General Motors, Walmart.
  • Jun 2015 – Apr 2016: Cash customers AR Officer for Colombia, Costa Rica, Panama, Dominican Republic, and Venezuela

April 2013 - February 2015

International Operations Department Jr. Officer  FICOHSA Bank; Tegucigalpa, Honduras

  • Oct 2014 – Feb 2015: ACH Transfers' Monitoring and Control
    • Daily and monthly balance
    • Check and monitor the internal ACH system
    • Assist customers, internal departments, and other banks with inquiries or issues related to ACH transfers.
  • Apr 2013 – Feb 2015: International Received Wire Transfers Officer
    • Elaborate monthly statistics and data analysis
    • Assist customers, internal departments, local and international banks through email and phone calls
    • Payment application and revision of SWIFT messages

Education

National Chengchi University (NCCU)

International MBA

  • Concentration Certificate in Marketing
  • Thesis Grade: 96% (Final Business Plan Oral Defense)
  • Collaboration with NCCU International MBA Office to redesign the official website content (Dec 2019 – Jan 2020)
  • NCCU Department of European Languages & Cultures (Sep 2019- Jun 2020) | Spanish teaching assistant for conversation, listening and reading

2018 - 2020

Catholic University of Honduras

Bachelor's Degree in Finance

2008 - 2013

Skills

  Expertise

  • Website content creation
  • Migration projects/ process migration
  • Customer insight, engagement, and retention
  • Key Account/Client relationship management; B2C and B2B
  • Ability to carry out and create training, workshops for clients, and coworkers.


  • SAP and programs related to the shipping industry
  • Cross-cultural communication
  • MS Word and PowerPoint
  • MS Excel (able to apply formulas and quickly learn new functions)
  • Statement of account reconciliation and analysis
  • Accounts receivable
  • Payment negotiation

  Languages

  • Spanish (native speaker)
  • English (Business level proficiency)
  • Italian (beginner-conversational)
  • Japanese (beginner/limited)


Achievements

TaiwanICDF Scholarship Recipient | Jun 2018

Recipient of the "International Higher Education Scholarship Program" in order to study a Master's Degree at National Chengchi University

"Going the Extra Mile" | Jun 2016

For extra-ordinary contribution beyond standard expectations

"One Team Award" | Jun 2016

Awarded to LAM CAR Cluster (Caribbean team) GSC AR+OTC+Frontline Business Finance Team in appreciation of outstanding efforts in leading the One Finance Vision for Q2

"Going the Extra Mile" | Dec 2015

For ensuring a smooth transition during the hypercare for Colombia FTP(Finance Transformation Project)

"Going the Extra Mile" | Nov 2015

For managing workload and all other deliverables excellently during hypercare of FTP (Finance Transformation Project)

Powered by CakeResumePowered by CakeResume