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Daniela Armijo
I enjoy every chance to learn, from the simplest hobbies to more complex systems or processes. I'm highly proactive and always ready to accompany a problem with a brainstorm of solutions. An introvert at heart with a motivated and take-charge mindset.
Taipei, Taiwan
(+886) 933-11-93-78
Work Experience
September 2020 - Present
Freelance Consultant and Illustrator
All done remote:
- Various marketing and business strategy services for SMEs in Honduras
- Content design for social media
- Customized illustrations for selling and SMEs projects in Honduras
July 2015 - December 2017
LATAM, Spanish Accounts Receivable MAERSK LINE GSC; Manila, Philippines
- May 2016 – Dec 2017: Credit and Key Clients from Costa Rica, Panama, and Mexico
- Account reconciliation, follow-up of disputes, and payment application. Communication with assigned sales and customer services agents of Credit and Key Clients.
- Statement of account revision, payment negotiation, organize calls and meetings with customers and internal departments
- Was able to reconcile and negotiate payments for overdue invoices of +180 and +300 days, worked with key customers such as Procter&Gamble, DHL, General Motors, Walmart.
- Jun 2015 – Apr 2016: Cash customers AR Officer for Colombia, Costa Rica, Panama, Dominican Republic, and Venezuela
April 2013 - February 2015
International Operations Department Jr. Officer FICOHSA Bank; Tegucigalpa, Honduras
- Oct 2014 – Feb 2015: ACH Transfers' Monitoring and Control
- Daily and monthly balance
- Check and monitor the internal ACH system
- Assist customers, internal departments, and other banks with inquiries or issues related to ACH transfers.
- Apr 2013 – Feb 2015: International Received Wire Transfers Officer
- Elaborate monthly statistics and data analysis
- Assist customers, internal departments, local and international banks through email and phone calls
- Payment application and revision of SWIFT messages
Education
National Chengchi University (NCCU)
International MBA
- Concentration Certificate in Marketing
- Thesis Grade: 96% (Final Business Plan Oral Defense)
- Collaboration with NCCU International MBA Office to redesign the official website content (Dec 2019 – Jan 2020)
- NCCU Department of European Languages & Cultures (Sep 2019- Jun 2020) | Spanish teaching assistant for conversation, listening and reading
2018 - 2020
Catholic University of Honduras
Bachelor's Degree in Finance
2008 - 2013
Skills
Expertise
- Website content creation
- Migration projects/ process migration
- Customer insight, engagement, and retention
- Key Account/Client relationship management; B2C and B2B
- Ability to carry out and create training, workshops for clients, and coworkers.
- SAP and programs related to the shipping industry
- Cross-cultural communication
- MS Word and PowerPoint
- MS Excel (able to apply formulas and quickly learn new functions)
- Statement of account reconciliation and analysis
- Accounts receivable
- Payment negotiation
Languages
- Spanish (native speaker)
- English (Business level proficiency)
- Italian (beginner-conversational)
- Japanese (beginner/limited)
Achievements
TaiwanICDF Scholarship Recipient | Jun 2018
Recipient of the "International Higher Education Scholarship Program" in order to study a Master's Degree at National Chengchi University
"Going the Extra Mile" | Jun 2016
For extra-ordinary contribution beyond standard expectations
"One Team Award" | Jun 2016
Awarded to LAM CAR Cluster (Caribbean team) GSC AR+OTC+Frontline Business Finance Team in appreciation of outstanding efforts in leading the One Finance Vision for Q2
"Going the Extra Mile" | Dec 2015
For ensuring a smooth transition during the hypercare for Colombia FTP(Finance Transformation Project)
"Going the Extra Mile" | Nov 2015
For managing workload and all other deliverables excellently during hypercare of FTP (Finance Transformation Project)
