Dmitry Filenkov

Chief Operating Officer


• Chief Operating Officer with entrepreneur's experience and product management for 13 years.
• Member of The International Academy of Digital Arts and Sciences.
• Judge at the leading international award The Webby Awards for excellence on the Internet.
• Launched over 40 projects and received multiple awards for them.

Get in touch:
          

Projects

Youth for Our Planet

Development of the website for Youth for Our Planet movement by WWF – World Wide Fund for Nature. Cannes Lions award winner in Design.

Playkot

Website development and support for game development company. Awwwards winner in the nomination Site of the Day.

MEGA

5 years of development and support web resources of the shopping center chain by INGKA Centers.
Golden Website award winner in B2C.

XSA Ramps

International company designs and builds skateparks in Europe and Asia. Website development and support.
Multiple Gold winner in different awards festivals.

Work Experience

Chief Operating Officer  •  Ruport Agency (Top 10 creative agencies in Russia)

August 2017 - Present
Miami, FL, USA

https://ruportagency.com

Achievements:
• Conducted a group of sessions of the agency's digital department development strategy. The selected goals have been accepted for work. As a result, the agency raised in the ratings and increased profit turnover.
• Developed test tasks for the formation personnel reserve.
• Hired and formed support department. This allows to support key clients around the clock by SLA.
• Hired and mentored managers and producers — they have strengthened in the agency and have grown to Seniors.
• Conduct weekly lectures for producers and managers of the company. Represent agency in public presentations.
• Organized speech development courses for managers.
• Reorganized the management department to accelerate the development and interaction of specialists.
• Created a motivation system for producers and managers aimed at developing the interests and goals of the agency.
• Created templates for estimates, timings, project retrospectives and other internal documents.
• Organized a database of the contractors with key characteristics and resumes based on test assignments and surveys.
• Designed and developed the agency's Knowledge Base with interactive for personnel.

Senior Producer (December 2018 - January 2021)

Tasks:
• Development of the key agency's clients: MEGA, Maltech, BBDO, Sberbank, OTP Bank, OZON, Youth for Our Planet (WWF), XSA Ramps, Timur Bekmambetov's projects, etc.
• Participation in tenders: work with tender's websites, preparation of documentation and execution of tender tasks.

Implemented projects:
 https://mega.ru
http://mega.ru/online
https://xsaramps.com
https://youthforourplanet.com
https://letomall.ru
https://krs.planeta-mall.ru
https://royalfut.com
https://oohdesk.ru
• http://www.worldanimalday.ru
http://catday.ru


Achievements:
• Hired and adapted managers, analytics and developers to the support team.
• Implemented and successfully adapted the ActiveCollab project management system in the agency.
• Established the communication process between specialists — projects are executed without idle.
• Got re-invitation to the INGKA Centers (IKEA) tender for the support of the MEGA shopping center chain websites. Winned the tender and signed the contract.
• During work with MEGA, twice successfully implemented a website redesign as part of a global rebranding. Created a brandbook and a guideline on the use of corporate identity in the web.
Brought and implemented design support of the Sberbank website (#1 government bank).
Brought and concluded a long-term cooperation for the content support of OTP Bank.
Brought and launched creative campaigns for the OZON marketplace (#1 marketplace in Russia, equivalent Amazon).
Brought and collaborated on Timur Bekmambetov's projects https://screenlife.com, designed branded movie pages for https://bazelevs.com.
• Gold of the Rating Runeta award in the category "Entertainment and Sports", website http://xsaramps.com.
• Gold of the Tagline Awards in the nomination "Best website about services", website http://xsaramps.com.
• Silver of the Golden Website award in the nomination "Best Website for Consumers (b2c)", website http://mega.ru.
• Got multiple thank-you notes from customers.

Projects achievements:
MEGA shopping center chain (INGKA Centers)
• Website was integrated with SAP cloud systems. This made it possible to flexibly manage users, marketing activities and develop global features.
• Launched MEGA Friends loyalty program. Over 100 000 new users were registered on the website for the first month. Also increased the number of visits to MEGA shopping centers.
• Many new features for users were developed and integrated: cashback for offline activities, coupons and benefits that client could spend in the shops, referral program, donations etc.
• Developed events with online registrations and Apple Wallet/Google Pay integration.
• Webinars (live broadcast) with celebrities were developed and launched in 1 month due Covid-19.
85% users visit website from mobile devices. During last redesign website was developed as mobile first taking into account user behavior and look like mobile app. This reduced the number of rejections and increased the conversion rate of the site.

Producer (August 2017 - December 2018)

Tasks:
• Work with international and federal brands: MEGA, IKEA, Malltech, Pedigree, Whiskas, Cesar, Espasibo, Beton Brut, Spirits Collection, etc.
• Participation in tenders: preparation of documentation and execution of tender tasks.

Implemented projects:
http://mega.ru/megastyle
https://1af.pedigree.ru
https://promo.whiskas.ru
https://promo.cesar.ru
https://betonbrut.ru
http://moreletohotel.ru
http://dachadelsol.ru
https://democratiahotel.ru
https://gemrussia.ru
• http://espasibo.com
https://spiritscollection.ru
https://leskraft.ru

Achievements:
• Brought and concluded a long-term cooperation with BBDO. Worked with brands: Pedigree, Whiskas, Cesar, WorldAnimalDay, Cat Day.
• Received a personal invitation to the Malltech tender for the creation and support of the websites  "Leto", "Planet", "Aura" shopping and entertainment centers chain. Winned the tender and signed the contract.
• Gold of the Golden Website award in the nomination "Best SFD Website", website http://moreletohotel.ru.
• Silver of the Golden Website award in the nomination "Hotel/hostel website", website http://moreletohotel.ru.

Projects achievements:
"Leto", "Planet", "Aura" shopping and entertainment centers chain
• The sites are built on a DAM system, which made it possible to manage all endpoints (sites, app, terminals) centrally.
Whiskas, Pedigree, Cesar marketing campaigns
• A system of prize draws has been developed. It included user registration, scanning, validation and automatic parsing of the shop receipts, prize drawing, administrative system etc. The system was used in recurring promotions of different brands of Mars company, which reduced the time and cost of launching marketing campaigns.

Account manager  •  Oleg Chulakov Studio (#1 web design studio & Top 3 digital production in Russia)

July 2016 - August 2017
Rostov-on-Don, Rostov Oblast, Russia

https://chulakov.com

Tasks:
• Product management and support.
• Preparation and conclusion of bilingual (English, Russian) contracts, annexes, agreements, estimates, reports.
• Sale processes, briefing, manage and support international clients.

Implemented projects as Producer:
• https://playkot.com
• http://2017.tele2.ru
• http://30.tele2.ru
• https://droider.ru

Achievements:
• Awwwards award winner in the nomination Site of the Day, website https://playkot.com.

Customer support:
Tele2 (Top 3 mobile operators in Russia)
• Around the clock support.
• Created internal web guides on the use of corporate identity according to rebranding.
• Developed a bunch of b2c and b2b websites and services, promotional websites.
• Successfully created and launched monthly advertising campaigns.
• Monthly production of banner circulations (over 1500 pcs per month).
• Automated the preparation of reports, which reduced the preparation time from 3 days to 2 hours.
MegaFon (Top 3 mobile operators in Russia)
• Preparation and launch monthly advertising campaigns.
• Production of banner circulations.
Avito (#1 classified advertisements website)
• Creative and development of advertising campaigns.
• Banners production.
Skylink
• Preparation and launch of advertising campaigns.
• Monthly production of banner circulations.

Founder, CEO  •  Garderobe shop — online store

April 2010 - August 2017
Russia, Ukraine, Kazakhstan, Belarus

http://garderobeshop.ru

Implementation and development process:
• Development of the concept and design of the online store.
• Team recruitment and management.
• Improving the functional part of the online store.
• Analytics of customer behavior and optimization of the user journey from product selection to purchase.
• Advertising, promotion and increase of the website conversion.
• Organization of delivery, return, and customer satisfaction.

Head of IT Projects  •  IRS YarMap — cities information directory, cartographic service

September 2009 - March 2010
Krasnoyarsk, Krasnoyarsk Krai, Russia

http://yarmap.ru

Tasks:
• Revision and redesign of the online version of the directory.
• Improvement of the PC version of the directory.
• Preparation of documentation for partners, documentation and public background information about the company's services.

Implemented projects:
• Developed and launched an iOS application.
• Created a social network as part of the YarMap services (according to the Yelp reference).
• Implemented system of user reviews and rating of organizations.
• Implemented a city map and directory of organizations on the payment terminals in the shopping malls.

Additionally


Judge  •  The Webby Awards

December 2021 - Present
New York, NY, USA

https://webbyawards.com

Joined the jury of The International Academy of Digital Arts and Sciences.

Responsibilities:
• Judging the works of the leading international award The Webby Awards for excellence on the Internet.

Education

Siberian Federal University

Engineer’s Degree • Information Systems and Technologies in GIS

4.5/5 GPA

2004 - 2009

Siberian Federal University

Master’s Degree • Translator in the field of professional communication

2004 - 2008

Skills

Project Management

 Jira   Confluence   ActiveCollab   Basecamp   Trello    Microsoft Project 

Tech Stack

  HTML    CSS     PHP    Perl    C++   

Design Tools

  Adobe Photoshop     Sketch    Figma    Miro    Final Cut Pro    Adobe Premiere   

Languages

   English — Advanced      Russian — Native   

Powered By CakeResume