Dominic Choi

Operations Manager

Over 15 years experience in Supply Chain industry covering both operational and strategic management.


Work Experience

Operations Manager  •  Swedish Trading International Holdings Limited

 Oversee the overall operations including supply chain activities, warehousing, inhouse call centers, and administration activities.
 Warehouse Management with strategic plans to improve efficiency, quality, and capacity.
 Inventory Management to optimize stock level and balancing all stakeholders’ needs.
 Analysis all operations procedures, turning into SOPs across the Group to ensure efficiency and effectiveness with adequate control.
 Analysis and drive operation excellence in lean and cost-effective manner. Also implementing KPIs to achieve utmost Customer Satisfaction Level.

February 2020 - September 2021

Assistant Manager, Performance Management  •  Philips Electronics Hong Kong Limited

 Manage APMEA & Greater China regional supply chain operation to improve forecast accuracy for both demand and supply planning; and drive operation improvement.
 Drive and follow up performance level of Asia supply centers toward customer centricity including KPI improvement with transparency and visibility.
 Drive continuous improvement programs to optimize inventory level and supply chain operations.
 Develop standard operation procedures (SOP) for both internal and external business processes.
 Manage and drive standardize processes to achieve ad hoc business targets, including cost control.

January 2016 - September 2019

Assistant Logistics Manager  •  Radio Holland Hong Kong Co., Ltd

 Oversees daily logistic operations including order placement, inventory control, warehouse operations and transportation/shipments.
 Manage supply & demand plans, liaise with both internal and external stakeholders to arrange stock availability in min inventory level.
 Project Management, including logistics and procurement portions.
 Developed and implemented business strategies, including warehouse strategy and information flow strategy, KPI, etc
 Lead procurement activities, including contract terms and price negotiation.
 Maximize JIT delivery performance whilst seeking cost reduction opportunities, including Lean Supply Chain Management
 Inventory and Warehouse Management, including optimizing inventory level, improve transactions accuracy and transparency, premises maintenance, etc

August 2011 - December 2015

Logistics Supervisor  •  MD Logistics Hong Kong Limited

Prepare monthly management reports and analysis, including the sales and cost analysis, product sales trend, and checking the standard with KPI, etc
Demand and Supply forecasting in yearly based
Prepare ad hoc quotation and updating the ocean freight quotation
Participate in warehouse management, including the inventory control, capacity analysis, supervise the daily operation and conducting cycle count, etc
Problem solving and maintain the efficiency of 3PL service, like
communicating with supplier and customer to ensure the operation run
Conducting the agency works as freight forwarder including Air and Ocean freight
Co-ordinate to upgrade the In-house Logistics System

July 2008 - August 2011


2013 - 2015

The Hong Kong Polytechnic University

Supply Chain Management


  • Problem Solving
  • Communicating
  • Forecasting
  • Analysis
  • Inventory Control
  • Warehousing
  • Performance Management
  • Warehouse Management
  • Monthly Management
  • Capacity Analysis
  • Multitasking
  • Effective Communication
  • Adaptability and flexibility
  • Time Management


  • English — Professional
  • Chinese — Professional
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