Experienced as a Banker for 5 years with strong organizational skills. Achieves company goals through exceptional planning and prioritisation. 

  • Kota Bekasi
  • Jln Cipete Kp Babakan Rt 001/001 Mustikasari Kec Mustika Jaya
  • 0859106890006
  • [email protected]

Employment History

Transaction Risk Analyst  •  PT BANK BRI

Mei 2020 - Oktober 2023

1. Analysed and interrogated large datasets for high-quality risk reporting.
2. Temporarily blocking debit and credit cards which is suspect risk transactions.

Contact Center  •  PT BANK BRI

Oktober 2018 - April 2020

1. Processed complaints professionally, seeking effective, timely solutions for continued customer      satisfaction.
2. Acted as first point of contact for customer issues and queries.
3. Optimised customer experience by tailoring responses to individual needs.
 Handled high call volumes with accuracy and efficiency for optimum productivity.


2012 - 2016

Universitas Kristen Indonesia

Bachelor Degree 

English Education


  • Microsoft Office
  • Word
  • Excel


  • English — Advanced