Rsivyz5z1xty5isegpog

Eazy Wang

從產品後端應用客服經驗,軟體、硬體、韌體相關介接的經驗累積,直到邁向產品前端,洞察市場需求,解決客戶痛點的專案規畫設計,自始至終的使命就是讓客戶用 好產品,用好 產品。

PM/產品經理/專案管理/Field Application Eigineer 
台中,Taiwan
[email protected]

工作經歷

維夫拉克股份有限公司, 產品技術經理, Apr 2016 ~ 現在

1. 蒐集整合業務意見以及市場需求,將其規格化,設計實作邏輯提供給設計、研發。 

2. 客戶ODM產品,討論功能規劃設計,制定流程圖,釐清問題癥結點,讓工程師可以專心於功能開發、驗證。

流程圖參照 https://reurl.cc/AkXdbY

 3. 針對國內外終端客戶,進行教育訓練。曾於法國、美國、柬埔寨,進行客戶教育訓練。並以Mind Map統整教育訓練的內容,提供給客戶再進行內部訓練材料。 

教育訓練心智圖參照 https://reurl.cc/5rX8E6

4. 針對各類產品線,產品應用問題解決,製作詳細的 Application Note, Product Help Manual,供客戶參照使用。 

Notion 文件整理 https://reurl.cc/xGe73N

5. 協助國內外展位進行,並於參展時,相關產品線擔任解說員。

D3amchkxhksettowunvx

嶺東科技大學資訊與通訊學系, 業界講師, Sep 2013 ~ Dec 2020

嶺東科大資訊與通訊學系外聘業界講師,因應不同課程,有七個學期至課堂上分享(因應不同課程主題安排時段):
1. 產業資訊
2. 業界新知
3. 課程主題相關
4. 技術類演講學習

Fkwz1s4jedz1ghw6u3gf

研華股份有限公司, Field Application Engineer, Dec 2010 ~ Apr 2015

1.業務支援及應用協助:提供客製化整合服務,嵌入式應用、驅動、BIOS修改。
2.分析、支援及解決問題:針對客戶的問題協助排除或複製及分析,想辦法解決!
3.新產品開發之應用面評估測試:提供產品部建議,增強產品使用者友善功能。
4.產品技術教育訓練:協助客戶來應用研華產品,並提供教育訓練。

Oq3wu0enc8lokhtfxibo

長紘科技股份有限公司, 總經理室 特助, Feb 2010 ~ Nov 2010

1.專案開發:協助各類型客戶規劃通訊整合專案,並協同各部門完成專案進度。
2.產品企劃:針對已有產品紀錄客戶需求功能,並協助整合市面上相關的通訊工具。
3.教育訓練:教導新進人員公司文化、行政流程、技術相關等知識。
4.流程改善:針對現行流程提出改善建議,縮短工作時程並提高行政效率。
5.社交公關:陪同主管參加會議和聚會場合,協助處理各項事務。

Fdznfqfbshlbfz1iyqsa

研華股份有限公司, Global AE , Sep 2006 ~ Oct 2008

1. 歐亞區客戶產品技術支援
2. 協助業務人員的產品及案件技術諮詢
3. 對新產品的研發進行應用測試
4. 負責全球各地應用工程師新產品的訓練以及技術指導

Hxeglffxm7q5ghphwycc

學歷

台灣科技大學, 碩士學位, 電機, 2004 ~ 2006

Zj7nu0e9eoiw3n21gve6

中興大學, 學士學位, 電機, 2000 ~ 2004

Qre7krnoqpfa4inhvwhe

建國中學, 高中文憑, 普通科, 1997 ~ 2000

Dzl1cm9j3bdiizgv84fy

Autobiography

My name is Eazy, I had been working as a Technical Manager for 5 years in WAFERLOCK Co. , which is one of the leading brands of smart lock and access manager system companies in Taiwan. I mainly executed project control and schedule arrangement in my position, and handled customer service / ODM product launch / Team bridge between sales and RD.  

While in the course of performing my duties, I received awards from customer and frontline sales and realized that I would like to join a bigger team for a new challenge. Therefore, I’m determined to make a career as Project manager / Field Application Engineer to serve in different companies to get a new chance to develop my career life. 

Possessing excellent organizational skills and full product acknowledgement, I handled training programs for worldwide customers as Cambodia, United State, French. 

As the SW develop item, I have been developing specifications for at least 5 different SW products. Furthermore, I led the worldwide after sales service to deal with different application issues. 

The following is my practical experience related to Project Manager / Field Application Engineer. 

My short term goal is to find a position where I can use the project manage knowledge and strengths I have. Ultimately, I would love to assume more management responsibilities and get more involved in business strategy. With my experiences and profession in Project Manager/FAE, I believe I am ready for this position, and I will definitely develop myself to keep pace with the changes of the era in this field.

Customer ODM products

Discuss function planning and design, formulate flowcharts, clarify the crux of the problem, so that engineers can concentrate on function development and verification.

Flow chart  https://reurl.cc/AkXdbY

Product Training

Provide education and training for end customers. Using Mind Map to integrate the content of education and training, and provide customers with internal training materials. 


Product Mind Map https://reurl.cc/5rX8E6

Detail Documentation

To solve various product lines and product application problems, make detailed Application Note and Product Help Manual for customers to refer to and use. 


Notion Documentation https://reurl.cc/xGe73N

Assist domestic and foreign booths

Act as commentators for related product lines when participating in the exhibition.

Best Support Technical Engineer Award

More than 5 years FAE experience of industry computer field in Advantech Corp.

Powered by CakeResumePowered by CakeResume