Erin Ruch

Medical Screener/ Direct Service Worker • Hidden Valley Lake, CA • [email protected]

(415) 225-0107

I come to the table with several years of experience in direct service work and various types of employment. I am friendly, creative, engaging and patient. I am comfortable working with diverse populations. I also hold strong attention to detail, communication, and problem solving. I am trained in harm reduction, de-escalation, motivational interviewing, overdose prevention and multiple computer programs.

Work Experience

Adventist Health, MEDICAL SCREENER, March 2021 ~ Present

I am responsible for greeting patients when they enter the clinic. I perform temperature checks and screen for COVID-19 symptoms and report back information to clinic staff. I am responsible for documenting pertinent information and insuring confidentiality while treating every person who comes into the clinic with dignity and respect.

Any Positive Change Inc., HARM REDUCTION SPECIALIST, Jan 2021 ~ Mar 2021

I was responsible for direct service provision, educational programming and community outreach.

I provided participants with tools and information to help live healthier lives. I also provided overdose prevention training to individuals who use substances.

Redwood Empire Food Bank, COMMUNITY VOLUNTEER, Dec 2019 ~ Present

Helping out whenever I can wherever I am needed in distributing food to the community.

Hornblower Cruises and Events, RESERVATIONS AGENT, Jul 2019 ~ Mar 2020

Answered calls and all general inquiries, while working on projects between calls. Closed sales and maximized revenue. Processed all reservation requests and confirmed reservations. Communicated with customers in person, by phone, or by electronic communication. Used multiple computer programs.

Glacier Bay Lodge Gift Shop, RETAIL SUPERVISOR, May 2018 ~ Aug 2019

Received, processed, and stocked all gift shop inventory, Assisted all
customers, operated cash register, and prepared daily bank deposits.

EcoWorld Termite, OFFICE ASSISTANT, Jul 2012 ~ Aug 2018

General office duties including filing, invoicing, and data entry. Also responsible for the company's marketing and advertising.

Homeless Youth Alliance, OUTREACH COUNSELOR & CASE MANAGER, Jul 2015 ~ May 2018

Provided harm reduction based street outreach, case management, and counseling to youth experiencing homelessness in San Francisco.

The D.O.P.E. Project, OVERDOSE PREVENTION TRAINER, May 2013 ~ Jul 2015

Provided nonjudgmental support and information about harm reduction and overdose prevention. Distributed and trained people on how to use Narcan/ Naloxone for overdose reversal.

C.A.P. Hospitality House, PEER ADVOCATE, Feb 2012 ~ Feb 2013

Supported, assisted, and motivated participants to make art while practicing harm reduction. Assisted in managing the art studio by maintaining the expectations of Hospitality House.

Education

UC BERKELEY EXTENSION, Non-Degree Program (e.g. Certificate Course), Drug and Alcohol Counseling, 2014 ~ 2015

SAN FRANCISCO ART INSTITUTE, Bachelor of Fine Arts/ Film, 2002 ~ 2006