Essa Putri Amanda


Seorang barista senior, waitress, kitchen crew, SPG dan kasir dengan pengalaman kurang lebih 4 tahun. Saya adalah seseorang yang disiplin, tekun dan bertanggung jawab. Memiliki ketertarikan tinggi di bidang penjualan. Dengan pengalaman dan skill yang saya miliki, saya yakin bisa memberi kontribusi bagi perusahaan agar semakin maju dan berkembang.


Pengalaman Kerja

Leader Barista Hey Kafe  •  PT.Sumber Natural Indonesia

Mei 2022 - Present

*Store operations (serve, process payments, maintain cleanliness).
* Reports sales (daily, weekly, monthly).
* Ensure all according to SOP, provide sequence of service to customers.
* Responsible to maintain high standards of quality control hygiene and health and safety.
* Strictly maintain product quality, FEFO and FIFO.
* Responsible for customer complaints (Listen, Apologize, Solve, Thanks).
* Motivating team in pursuing targets and customer service.
* Can work in a team or individually
* ongoing up-selling promo doing weekly and monthly stock opname

Helper Packing  •  PT. Mayora Indah Tbk

Agustus 2021 - Mei 2022

* Able to work in a team
* Able to work under pressure
* Able to work quickly
* Target oriented

Kitchen Crew  •  Jiwa Group

Januari 2021 - Juni 2021

*Store operations (serve, process payments, maintain cleanliness).
* Reports sales (daily, weekly, monthly).
* Ensure all according to SOP, provide sequence of service to customers.
* Responsible to maintain high standards of quality control hygiene and health and safety.
* Strictly maintain product quality, FEFO and FIFO.
* Responsible for customer complaints (Listen, Apologize, Solve, Thanks).
* Motivating team in pursuing targets and customer service.
* Can work in a team or individually
* ongoing up-selling promo doing weekly and monthly stock opname

Barista  •  PT. Citra Nusa Insan Cemerlang

November 2018 - September 2020

*Store operations (serve, process payments, maintain cleanliness).
* Reports sales (daily, weekly, monthly).
* Ensure all according to SOP, provide sequence of service to customers.
* Responsible to maintain high standards of quality control hygiene and health and safety.
* Strictly maintain product quality, FEFO and FIFO.
* Responsible for customer complaints (Listen, Apologize, Solve, Thanks).
* Motivating team in pursuing targets and customer service.
* Can work in a team or individually
* ongoing up-selling promo doing weekly and monthly stock opname

Waiters  •  PT.Sumber Natural Indonesia

Juli 2018 - September 2018

*Store operations (serve, process payments, maintain cleanliness).
* Reports sales (daily, weekly, monthly).
* Ensure all according to SOP, provide sequence of service to customers.
* Responsible to maintain high standards of quality control hygiene and health and safety.
* Strictly maintain product quality, FEFO and FIFO.
* Responsible for customer complaints (Listen, Apologize, Solve, Thanks).
* Motivating team in pursuing targets and customer service.
* Can work in a team or individually
* ongoing up-selling promo doing weekly and monthly stock opname

Pendidikan

SMAN 1 CIGUDEG

IPA

2015 - 2018

Skil


  • Word
  • PowerPoint
  • Kasir
  • Frontliner
  • Barista dan Waiters
  • Food and Beverage Service
  • Leader

Bahasa


  • English — Menengah
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