Ethan LIU

我有近兩年的軟體專案管理經驗及兩年的業務推廣經驗,具跨領域溝通、規劃、協調、業務能力

 

工作經歷

Manager  •  Qian Lou Construction Co.

2021 - Present

●Utilize Customer Relationship Management to clarify customers' condition and any potential business opportunities.
●Expend business by cold calls, mail, con-call for 50+ clients.
●Negotiate with customers, stakeholders to find the key point and satisfy their needs and close the deal.
●Law knowledge about Civil, Maritime, Real estate, Consumer protection, etc. Get a related license.
●Arrange and solve logistics problems by close communication and tracking the status of order.

Project/Product Manager  •  Global Smart City

2019 - 2020

●Cross-functional communicating with engineers and sales. Make sure the users' feedback can be answered accurately.
●Resolved non-standard issues and identified improvements to further optimize processes.
●Implemented Customer Relationship Management system which increased 60% incomes for 200+ SMEs.
●Launched digital transformation for SMEs, including POS, mobile payment features, online websites, and social media.

Leader  •  ATCC

2019

●Customized marketing strategy to promote the brand "Chai Li Won" and advanced to the third stage.

Founder  •  Mx.Sand - Sha Xiao Ren

2018 - 2019

●Created the brand Mx Sand Mx used the knowledge of product management to research and develop product planning from raw materials to sales.
● Strategy marketing : package our business as a cultural industry and use social media, on-site activities, hunger marketing, viral marketing, etc.
● Analyzed with SEO, Google analytics, and background data to verify the strategies and do the rolling planning. Get 500% growth in describing and 148% over original pre-sale quantity and 72% profit margin.

General coordinator  •  Orientation Camp

2017

  Leaded and reformed the camp, broke the senior & junior roles, and focused on the activity. Crisis management and devolution, increased 20% satisfaction among both counselors and participants before last year.

學歷

2016 - 2020

National Sun Yat-Sen University

Bachelor of Business Administration Business Management

技能


  • Potential
  • Customer Relationship Management
  • Relationship Management
  • Communication
  • Planning
  • Leader
  • Digital Transformation
  • Customized Marketing
  • Sales & Customer Service
  • Project/Product Management

語言


  • English — Intermediate
  • TOEIC —  920
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