Ruby Chang
Professional and highly motivated learner with bilingual proficiency and solid professional experiences in China, Taiwan, Hong Kong, Japan and Singapore. Able to work independently and harmoniously under minimum supervision. Flexible and willing to learn new things and achieve greater goals. Willing to travel and adapt to any changes required.
Taipei, Taiwan
EDUCATION
National Taiwan Normal University, Taiwan (Master)
International Human Resources Development
2014 - 2017
Thesis: Motivation and Integration of Taiwanese
Self-Initiated Expatriates in China
University of Illinois Urbana-Champaign, USA (Visiting Scholar)
Human Resources Development
2016 - 2017
Selected as the representative of IHRD department from NTNU, and participated in the program and projects as a visiting scholar in UIUC for a semester
Tamkang University, Taiwan (Bachelor)
English
2010-2014
Xiamen University, China (Exchange Student)
English
2012 - 2013
Selected as one of the exchange students to Xiamen University
Professional Experiences
Manager, Human Resources (Full Function, Permanent)
Alfa Laval
July, 2022 - June, 2023
- HR Policy: build up the internal policy & procedures in Taiwan and make sure it's aligned with the group.
- Business Partner: partner with stakeholders and managers for the organization development, direction of business & HR strategies in Taiwan.
- Management team: being part of the management team and reporting to Managing Director.
- Payroll: fulfill timely operation for the payroll calculation, NHI/LI and tax filing for Taiwan.
- Recruitment: responsible for full spectrum of recruitment.
- C&B: instruct the managers and complete salary review and bonus set-up.
- Training: understand the training needs and design training calendar & arrange training program.
- Office Admin: lead a team of 4 and simplify process of work. Project lead of office relocation in Taipei.
Manager, Human Resources (Full Function, Contract)
United Overseas Bank Taipei Branch (Singaporean Bank)
May, 2021 - July, 2022
- Employee Relations: cleared multiple labor inspections together with HR head after joining and won the award in 2022 from Taipei Labour Bureau for the good labor-management relationship.
- Employer Branding: won the award as the best employer to work for from HR Asia
- Automation: project owner for payroll outsourcing and Workday implementation and responsible for the communications between the Group & vendors and UAT testing.
- Employee Engagement Survey: promoted and engaged in employee engagement survey and following action plan which resulted in 30% improvement in 2021 EES score versus 2020.
- Payroll: fulfill timely operation for the payroll calculation, NHI/LI and tax filing for Taipei Branch.
- Recruitment: responsible for full spectrum of recruitment without any headhunter usage.
- C&B: participate in the peak review and salary review
- Training: facilitate on-ground training.
- Risk Control: act as the BUCO (Business Unit Compliance Officer) for HR BU.
Human Resources: APAC Recruitment (Permanent)
Arrow Electronics (US Electronic Distributor)
March, 2020 - April, 2021
- Recruitment: responsible for end to end recruitment in APAC region and filled 148 positions in 2020 after joining and was awarded as best recruiter in APAC region.
- Recruitment: fulfilled 40 days of time to fill for the recruitment and closed all the requisition and lower the agency usage to 1.8% (target: 15%).
- Recruitment: project owner in TW for Arrow Management Trainee Position and responsible for promotion of job post, screening & assessment center with VPs and successfully filled 10 positions.
- Employee Referral Program: coordinate with region recruiters team to promote China ERP.
Recruitment Specialist & HR for Contingent Workforce (Contract)
Ericsson Taiwan
November 2017- February 2020
- Recruitment: responsible for end to end recruitment in Taiwan & Hong Kong for both regular and contractor positions, sourcing for Japan.
- Recruitment: fulfilled 50 days of time to fill for the recruitment and closed all the requisition without any headhunter usage.
- Employer branding: prepared, arranged, and evaluated the Campus Talk events in NCTU & NTHU and generated report for further improvement.
- Diversity: key organizer & trainer in Employee Branding event Girls in ICT to promote & increase more diversity in ICT industry including case study, games and the materials preparation for the event.
- C&B, TM: key project owner to propose and present new contractor salary benchmark & policy to the leadership team and managers.
- Operation: contact window for Ericsson's contingency labor management including attendance& leave management, payment, resource review.
Language Skills
Chinese - Native
English - Full Proficiency (TOEIC 930)
Entitlements
Professional in Human Resources - International™ (PHRi™)
Outstanding Graduate Student Scholarship
IHRD Scholarship
Future Goals
I hope to dedicate my knowledge and skills to the job and hope to receive mutual respect and contribution from the future organization. I am flexible with any changes and willing to tailor myself to the organizational needs and goals. I am not only a hungry and fast learner, but also a high achiever craving to work in a fast-paced environment.
