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Chia-Ju, Flora, Lee

 Being the only qualified candidate at LVMH Japan overseas recruiting in my senior year of university in Taiwan, I started an internship in Tokyo working for Fendi Japan and Louis Vuitton Japan in retail selling. My nature of being perceptive to subtle interpersonal behaviours enables me to work effectively with people. I always look on the bright side and believe consistent learning from company practices makes me a problem solver. I am currently finished overseas study in Canada and seeking opportunities to continue growing in Taiwan.

Visual Merchandiser
Taipei, TW

[email protected]

Work Experience

Louis Vuitton Japan                                                                                                                                Apr 2016 - Feb 2020

Visual Merchandiser & Client Advisor

  • Made decisions for the display and provided management with guidance on Visual opportunities for commercial agility to maximize sales opportunities 
  • Gave high level training to store VM coordinators and communicated with the store manager on a daily basis
  •  Managed the zoning plan and product rotations in the stores assigned areas 
  • Supported special events and window installation (Pop-up store, Press Event, Special window, etc) 
  • Prepared and delivered category visual direction for Japan market in line with MD strategies to all stores
  • Provided team members with cultural insights to improve customer experience and enhance connection
  • Closed a special order deal worth ¥5, 500, 000

FENDI Japan                                                                                                                                            Sep 2015 - Mar 2016

Customer Associate (Intern) 

  • Held English and Chinese seminars to teach simple phrases to Japanese-only speaking colleagues
  • Handled inbound customer complaints by telephone, email or face to face
  • Translated English and Chinese to Japanese in order to assist team members to serve the customers
  • Achieved monthly personal targets ¥23, 000, 000 & enhanced client satisfaction as one of the store's top performing client advisors

Skills

Technical

  • Full command of Microsoft Office Suit 
  • Microsoft windows 7 & Mac OS X 
  • Photoshop & illustrator 

Language 

  • Mandarin Chinese (mother tongue) 
  • English (fluent. IELTS: 7.0 out of 9.0) 
  • Japanese (fluent. JLPT: N1)
  • French (intermediate)

Education

Bachelor of Arts, Fu-Jen Catholic University, Taiwan                                                                        Sep 2011 - Jun 2015

  • Department of Japanese Literature 
  • Participation in English Taught Program (ETP)

Maison de l'amitié, Canada                                                                                                                  Mar 2020 - Feb 2021

  • French Course

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