Marc Hsiao

Senior Project Manager

Taipei City, Taiwan

I am a seasoned Project Manager with a proven track record of success in the 2C or 2B software/internet industry. My strengths include Project Management and Delivery, Scrum, Agile Methodologies, Requirements Analysis, and Business Analysis, which I have honed over years of hands-on experience. As a results-driven professional, I am dedicated to delivering high-quality outcomes within established timelines and budgets. Moreover, I am a firm believer in the Agile mindset and adopt it to build a stable development framework for continuously improving the iteration of each product.

Work Experience

Sr. Project Manager • 17LIVE Inc.

Nov. 2020 - Nov. 2022

Facilitated multiple 17app / web product development teams as project manager and Scrum Master role.

*Take charge of project timelines and roadmapping, ensuring that projects are in line with the department's launch goals.
*Coordinate and enhance project speed, address bottlenecks, streamline ceremonies, and so on.
*Spot potential issues and risks, and provide recommendations to improve team efficiency.
*Help the team develop planning, goal-setting, organizing, and collaborative delivery skills.
* Make sure the team can follow the Scrum / Agile process to keep improving. Including defining the refinement process for teams and getting agreement of each change for the team to move together.
* As release manager to collect and confirm the release scope of each team to make sure it could be delivered smoothly.
* Assist PJM lead to build PJM team from 2 to 10.
* Successfully launching the Group Call function in 17 APP on July of 2021.
* Successfully launching the Audio broadcasting function in 17 APP on September of 2021.
* Successfully launching the Archive feature in 17 APP on August of 2022.

Program Manager • HTC Corporation

July. 2017 - Aug. 2020

As part of my work experience in my resume, I have coordinated with multiple teams to operate VIVEPORT Desktop, a consumer-facing software production on Windows that combines web front-end and back-end server components. This application includes payment connections and supports 2D and 3D use cases, with a store for virtual reality content and experiences. Users can purchase, subscribe to, download, and launch content of their interest through the application.

The VIVEPORT Desktop application has a high user volume, with concurrent users exceeding 5000, daily active users exceeding 15000, and weekly distinct users exceeding 100,000.

Sales / Project Manger • Webpower Advertising Inc.

Mar. 2012 - Feb. 2017

Developed new clients, and assisted in the construction of the projects.
Communicated periodically with potential clients.
Collaborated with engineers and designers to make each project successful.
。Led 5 people to build a shopping car site or a portal site in 1~2 months.
。Have executed and ended more than 200 cases.
。Help clients increase visitors by 30% through the portal site improvement.
。Negotiated and coordinated with clients about the required changes.
。Closed cases and handled Maintenance Advances and Follow-up Marketing advice.

Volunteer Experience

Volunteer • COSCUP 2023

As a volunteer to assist COSCUP 2023.

Mar. 2022 - Now

Volunteer / Moderator • Agile Tour 2020

As a volunteer and one of the Moderators to assist Agile tour 2020.

Dec. 12. 2020 - Dec. 19 2020

Education

National Cheng Kung University

Bachelor’s degree of Civil Engineering

2006 - 2010

Skill Set

Project

Agile Mindset
Scrum Methodology
Cross Function team Coordination

Product

Competitor analysis
Business research
User testing
Web / App usability analysis

Language

Chinese
English

Tool

Jira / Confluence
Figma
Trello
Notion
Teams
Slack