Gigi Chang

Taipei, Hsinchu, Taiwan

 +886 963180521

  [email protected]

  https://www.linkedin.com/in/gigi-chang-75a10b90/

12+ years high-tech experience in Cloud, PC, IC industry, strong business acumen and tech savvy in multinationals. Strong sales professional and business analytics capability with OEM&ODM experience. 

Skilled in Business Development, Digital Transformation, Data Analysis, Business Operation, Program Management.

Master of Art (MA) focused in International Business Studies.

Professional Experience

Intel Corporation

Business Support Manager, Business Analyst

Dec 2020 - Feb 2023

Managed Clould business analysis activities/strategy and IoT/Edge pricing management. Performed forecasting, budgeting, planning for business operation.

  • Conducted Cloud/IoT business analysis to provide insights/strategies to executive team and achieved 10%+ YoY revenue growth.
  • Implemented IoT pricing strategy and improved MSS to 90%.
  • Analyzed networking industry trend, identified 5G high-potential segment/customers and raised product penetration.
  • Managed business database to ensure Cloud/IoT business healthiness e.g. Revenue, Sales Pipeline, Design-In, Design-Win, Deal-Win, Consumption..
  • Mitigated COVID-19 business impact through supply chain management.
  • Disseminated Cloud Partner Program as cloud advocator in Asia BMG team.
  • Supervised the compliance of sales operation activities/processes/tools to ensure all aspects compliance measurement without audit findings during the tenure.

Microsoft Corporation

Tier 1 ODM Account Manager
Mar 2018 - Nov 2020

Carried out Taiwan ODM partners growth in respect of digital transformation, shipment volume and sales revenue.

  • Achieved 100% Azure pipeline growth with Customer and Partner Experience (CPE) satisfaction from Quanta, Compal, Wistron, Pegatron...
  • Crafted partner digital transformation through co-sell program, match-making platforms, partner programs,tech seminars, business workshops, HOL...
  • Colloaborated with Azure cloud eco-system partners (ISVs, SIs, HW Providers) in verticals e.g. Retail, Manufacturing, City...
  • Azure AI solution user cases-Compal AI baby camera, Compal/Family Mart smart shelf, Pegatron/Microsoft Surface smart production.
  • Drove "Modern" features to accelerate Windows PC sales cycle from 5 yrs to 1-2 yrs.
  • Provisioned supply chain insights to mitigate supply/demand gaps during US-China Trade War.
  • Coordinated executive engagements for strategic partnter collaboration and pioneering reference designs.

Realtek Semiconductor Corporation

Account Manager

Sept 2015 - Mar 2018 

Achieved business goals from not only the top 10 customers but also new expanded market. Provisioned advanced turnkey solutions for Telco and networking industry clients.

  • Boosted up 20% YoY sales revenue growth to $115M
  • Provisioned turnkey solution (HDK/SDK) with technical specialties - IoT, WiFi, BT... 
  • Provided end-to-end support in RoB from Design-In, Design-Win, RFx to supplychian. 
  • Managed business contracts - NDA, rebate agreement, procurement agreement...
  • Strengthened executive connections for strategic collaboration.
  • Managed IC distributors for the US and Asia clients.

HP Inc.

Program Manager 

Sept 2011 - Sept 2015 

Led NPI program and certification program for China Government Procurement business in Commercial Desktop team of Personal System Group.

  • China Certificate Program 
    • Won billion-worth revenue twice a year from China Government bid.
    • Accredited with 16th, 17th, 18th CEL, CECP, SEPA certificates
    • Oversaw China Certificate Program including scheduling, budgeting, and updaing China government compliance details.
    • Collaborated with cross-region, cross-function virtual teams.
  • New Product Introduction Program-Commercial Desktop 
    • Delivered qualified products through EVT, DVT, PVT developing phases to mass production and launched 2012-2015 Commercial Desktop platforms.
    • ODM management - Quanta, Wistron, Pegatron, MSI, Inventec, Foxconn.
    • Vendor management - Intel, AMD, Nvidia, Infineon, Nuvoton, SAMSUNG.
    • Buy-Sell part management - CPU, APU, LAN chip, TPM, SIO15, WiFi.

Credentials


Microsoft Azure

AZ-900 Microsoft Azure Fundamental


TOEIC

Golden Certificate


Volunteerism 

The Prudential Spirit of Community Awards, SOC of R.O.C.

Education

National Chi Nan International University

September 2009 - July 2011

Master of Business Administration (MBA) 

National Chi Nan International University

September 2009 - July 2011

Master of Business Administration (MBA) 

Yuan Ze University

September 2004 - June 2008

Bachelor of International Studies