Gina Anggraini

I am a fresh graduate of S-1 English Literature. Have experience and expertise in the field of Customer Service Online for 1 year. I am also interested in working in administration, copywriting, human resources, inventory staff, and banking. During college, I was active in organizations such as the Student Executive Board, Student Activity Unit for basketball, and was active in committee activities as chairman, secretary, treasurer, and member. I am an easygoing individual, quick to learn new things, and have good teamwork. I am ready to give my best for the company.

  Depok City, West Java, Indonesia          

   [email protected]     +6282282314411

Work Experience

Customer Service Online  •  Gitani Corporate

January 2019 - February 2020

  • Reply and provide chat responses from consumers who want to ask questions about products that are being sold or marketed
  • Doing sales administration records
  • Provide advice on the purchase of products or services
  • Answering questions and complaints that arise from buyers regarding products / maintaining customer satisfaction standards
  • Achieving a weekly sales target, boosted sales by 20%.

Culture, Interest, and Talents Department  •  Executive Student Council

March 2018 - April 2019

  • Plan and organize student activity programs in the executive and managerial/leadership fields at the university level.
  • Implement all programs in the approved Work Program Outline
  • Organizing co-curricular and extra-curricular activities for students, especially in the areas of interest, talent, and student welfare, in accordance with student aspirations that are channelled through existing organizations
  • Develop knowledge, attitudes, and management skills for student activities.

Education

2017 - 2021

UNIVERSITAS AHMAD DAHLAN

English Literature

GPA : 3.62

LANGUAGE

ENGLISH -INTERMEDIATE

SKILL

  • Customer Service  
  • Communication Skills
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Leadership
  • Teamwork

Committee and Training

  • Steering Committee Anniversary Faculty of Literature, Culture, and Communication | 03 - 15 December 2018
  • Steering Committee English Fun Night, Association of English Literature Student | 29 - 3- September 2018
  • Companion Team Training P2K UAD | 29 July - 01 August 2018
  • Leadership training, Management, and Organization hosted by BEM | 11 - 12 July 2018
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