GLEE JOY C. MERILLA

DOCUMENT CONTROLLER

I am a competent, highly organized, confident individual with an enthusiastic, proactive approach to work and have nine years' experience working as a Document Controller. I have developed excellent management and interpersonal skills while working in a busy organizational environment. I have an aptitude for communicating with people and am very flexible in my skill set. I am passionate about my career and take great pride in my work. I am looking for a challenging role that will continue to improve my skills.



Details:

304 Pangsapuri SS19, Jalan SS19/7a, SS19, 47500, Subang Jaya, Selangor


Phone No:

+60102660746


[email protected]


NATIONALITY:

Filipino


DATE / PLACE OF BIRTH

22/11/1981

Cebu City, Philippines

Languages:

  • Tagalog — Native or Bilingual
  • English — Professional
  • Malay — Intermediate

Skills:

  • Able to organize and preserve paper documents.
  • Knowledgeable in various kinds of Office Software. (Word, Excel, PowerPoint, Photoshop, Google Drive, Adobe Acrobat)
  • Strong organization skills and able to do multiple tasks.
  • Flexible and open to change.
  • Able to be proactive and take the initiative.

Projects




LEKIR BULK TERMINAL (LEXPRO P1), Malaysia

Client: Tenaga National Berhad

July 2019 - June 2020



KUANTAN PORT CONSORTIUM - Conveyor System & Bulk Material Handling Equipment for Iron Ore and Coal, Kuantan Port, Malaysia

Client: Kuantan Port Consortium

December 2016 – February 2020





Lhoist EPC Downstream Truck Loading and Big Bagging System at Tapah, Perak, Malaysia

Client: Lhoist Malaysia Sdn. Bhd.

Arpil 2015 – December 2016



TNB JANAMANJUNG - 1 X 1000MW Coal Fired Power Plant, Malaysia

Client: Black & Veatch (M) Sdn. Bhd.

December 2011 - March 2015


Work Experience

December 2012 - Present

DOCUMENT CONTROLLER

TecGates Engineering Sdn. Bhd., Malaysia

Act as the point of contact between the manager and clients.
Dealing with correspondence and phone calls .
* Handles requests and queries of the customers and suppliers appropriately.                                   * Taking notes and prepare minutes during weekly meetings.
* Develop and maintain a filing system.                                                                                                        * Monitors manager’s email and respond if required.
* Print and distribute documents as needed.
* Scan and upload documents according to company procedure.
* Collect and register all technical documents, drawings and bluep
rints in the company’s system.
* Review and update documents for maintenance and quality control.
* Keep other personnel updated on new document versions and how to obtain access.
* Handle records across various departments.
* Create templates for use by other personnel.
* Maintain confidentiality regarding sensitive documents.
* Establish and maintain record retention timelines.
* Create and maintain project documents in an existing file management system.
* Generate and review certificate document packages for quality assurance reviews.
* Support field inspection personnel in materials documentation processes.
* Controls distribution of reviewed materials to team members and final document management systems.
* Review incoming test reports and other project records for accuracy and verification of contract specifications.
* Enter and maintain received and tested material details and quantities in excel spreadsheets for tracking purposes.

Handles and registers all outgoing and incoming transmittals according to document control procedure.
* Enter and track field test reports to assure conformance with contract, to assure conformance with contract frequency.
* Review documents prior to release.
* Ensures changes and revisions are clearly identified.
* Ensures that relevant versions of applicable documents are available at their "points of use".
* Ensures that documents remain legible and identifiable.
* Ensures that external documents (such as customer-supplied documents or supplier manuals) are identified and controlled.
* Prevents "unidentified" use of obsolete documents.



June 2006 - October 2007

ALTERNATE HEAD CASHIER / CASHIER

CITI Hardware - General Santos City, Philippines

* Create and maintain a positive work environment for all my colleagues.
* Process sales transactions.
* Calculate the cost of products or services and accept customer payments.
* Calculate and return change when required by the payment method.
* Maintains adequate change denominations in the cash drawer and request additional change.
* Answer customer questions about products or services.
* Communicate with customers and address any problems they may have.
* Reconcile cash drawers and sales receipts during closing time.
* Report issues with equipment to the Store Manager.

March 2005 - March 2006

CASHIER

DECOARTS MARBEL, Koronadal City, Philippines

* Greet customers when entering or leaving an establishment.
* Handle cash, credit, or check transactions with customers.
* Scan goods and collect payments.
* Ensure the pricing is correct (tagging and in the system should be the same).
* Issue change, invoice and debit notes.
* Resolve customer complaints, guide them, and provide relevant information.
* Process returns and check to see if items are damaged.
* Answer customers' questions and get a manager if the answer doesn't solve the issue.
* Make sales referrals, cross-sell products, and introduce new ones.
* Provide excellent customer service to ensure satisfaction.
* Count money in cash drawers at the beginning and end of shifts to ensure that the amounts are correct and that there is adequate change.
* Keep reports of transactions daily and submit them to the main office every weekend.
* Maintain clean and tidy checkout areas.

Education

June 1999 - March 2004

NOTRE DAME OF MARBEL UNIVERSITY, Koronadal City, Philippines

Bachelor of Science in Office Administration, Major in Computer Education


June 2000 - March 2004

NOTRE DAME OF MARBEL UNIVERSITY - IBED, Koronadal City, Philippines

Grant-In-Aid / Working Student Program in Guidance Office


September 2003 - January 2004

MAGUINDANAON DEVELOPMENT FOUNDATION, INC., Koronadal City, Philippines

Apprentice Trainee

Trainings

  • Significance and Focus at Work
  • Effective Communication
  • Quality Customer Service Training for Front Line Staff.
  • Organizational Development and Management Training.
  • Web Development and Multimedia in Flash
  • Seminar for Office Front Liners

Reference

Ms. Thineshpary Sitharam

Logistics Senior Executive

+60132060765

TecGates Engineering (M) Sdn. Bhd.


Mr. Sivaramakrishnaiah Chembeti

Senior Project Manager

+60193733080

TecGates Engineering (M) Sdn. Bhd.


Declaration


I hereby declare that all the above-mentioned information is correct up to my knowledge and I take responsibility for the correctness of the above-mentioned particulars.

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