Guan-You, Elvis, Lin

More than 5+ years of experience in web and system development. Projects participated include customer services and inner system. I'm a responsible and self-driven person, and like to share new technology or the solution to problems.

  [email protected]   0963132362

Backend

  • PHP                         
  • Laravel
  • PostgreSQL
  • Elasticsearch
  • Redis

Backend

  • Kafka
  • Nginx

Frontend

  • HTML
  • CSS
  • Javascript
  • Jquery
  • Vue

Others

  • Git/Gitlab
  • CI/CD
  • Docker
  • K8S
  • AWS S3/EC2/SES/RDS

SKILLS

WORK EXPERIENCE

Jan 2023 - Now

Senior Software Developer  Synology Inc.

Sep 2017 - Dec 2022

Web & System Developer  Synology Inc.

PROJECTS

Customer Support System 

&

Account Support Form

  • Re-factored the system to solve the "service unavailable" problems, and guaranteed a yearly uptime percentage of at least 99.9%.
  • Initiated the service layer to enhance code maintainability.
  • Implemented Elasticsearch to improve the search function from 30+ seconds to 1s.
  • Enhanced the high availability of the system and the user experience by using message queue.
  • Integrated with products and 3rd party applications, handled more support cases for smooth operation.
  • Optimized performance of CI/CD pipeline from 5+ minutes to 2 minutes.

Inquiry System

  • Formulated the assigned ticket rules to speed up ticket processing.
  • Implemented the full text search of PostgreSQL to improve the search function from 15+ seconds to a few milliseconds.
  • Created a platform collecting feature requests from each department and generated the report for them to make decisions.

Permission System

  • Drived the system reconstruction to improve the complicated process of adding privileges.
  • Imported basic permissions of organizational settings to reduce the effort on setting privileges.
  • Improved the permission logs to inspect personnel permissions and changes.

EDUCATION

Master of Information Engineering and Computer Science  •  Feng Chia University

Sep 2015 - Jun 2017    Paper: Access Control in Named Data Networking

Bachelor of Information Engineering and Computer Science  •  Feng Chia University

Sep 2011 - Jun 2015

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