Hui-Ju (Grace) Chung

MAR 2015 - MAR 2017

(FEB 2016 - MAR 2017 Parental Leave)

Sales support Associate

Cymer Southeast Asia Ltd.

- Sales support: To provide spare parts quotation to customer, order 

   process operation in Oracle ERP, to arrange the parts shipment.

- Account Receivable overdue status tracking: To contact customers  

   for AR overdue reasons and push for the payment.

- Machine usage amount calculation: To provide the machine usage 

   amount table to customer, to process billing request according to 

   the usage amount.

- TSMC online billing report submitting: Operation in TSMC online 

   system.

APR 2012 - MAR 2015

Secretary to TEL Solar Taiwan Ltd.

TOKYO ELECTRON TAIWAN LIMITED

- Secretary to General Manager

- Arranger for company members traveling overseas: To provide 

   traveling arrangements for engineers on overseas assignments, 

   to provide prompt arrangements to meet the urgent manpower 

   demand, to provide a monthly traveling report to the head office 

   in Switzerland for monitoring the manpower plan.

- Sales support: Spare parts ordering process, operation in SAP, to 

   assist the team to achieve the annual target.

- Engineers service hours reporting: service hours operation in SAP, 

   back-charge monthly to the head office in Switzerland.

- Administrative affairs

NOV 2008 - APR 2012

Secretary

Unaxis Co., LTD ( Oerilkon )

- Secretary to General Manager/Customer Support Manager/

   Asia Application Manager/Asia Process Manager

- Asia manpower service hours reporting: To consolidate Asia  

   engineers' service hours, service hours operation in SAP, 

   back-charge to the head office in Switzerland.

- Contact window for the head office in Switzerland and other 

   branch offices worldwide: To provide relevant services to 

   members traveling to Taiwan.

- Administrative affairs

FEB 2006 - NOV 2008

Administrator

Unaxis Co., LTD ( Oerilkon )

- Sales support: Spare parts ordering process, operation in SAP, 

   customers' payment status tracking , to assist the team to achieve 

   the monthly sales target, to provide prompt and appropriate 

   service to customers, to help the team to find target unfulfilled 

   reasons monthly.

- Communication channel between the Singapore and Taiwan branch 

   office: To provide business support to the Singapore branch office.

- Window of parts delivery to the other branch offices worldwide: 

   To arrange parts shipment for the other branch offices worldwide 

   on time.

- Administrative affairs

MAR 2004 - APR 2005

Sales Assistant

Taiwan Puritic Corp.

- Sales support: Quote to customer, spare parts ordering process, to 

   arrange spare parts delivery.

- Communication window between the customers and the factory

- Documents archive

- Administrative work