Jason Lin Email : [email protected] ; Mobile Phone : 0952-986048
With nearly 10 years of experience in the retail channel operations management. I am currently working at the Retail Business Department of Senao International. Previously, I worked at Far EasTone Telecommunication and Gogoro in business planning roles, responsible for retail channel operations management, sales analysis, and forecasting, KPI development, report generation, and budgeting.
Experience
Project Assistant Manager - Retail Business Department • Senao International Co., Ltd.
Mar. 2023 - Present
Managing the retail department's operational performance
- Designed revenue model for targets of the year 2024 across 8 product lines and 4 channels.
- Generating regular reports to track the performance of retail channels.
- Designing the incentive scheme for the sales team and managing the incentive budget.
- Evaluating the performance of various projects and developing forecasting models.
After Service Business Planner • Gogoro
Aug. 2021 - Oct. 2022
Responsible for after-service business analysis and planning
- In charge of repair service demand forecasting in 26 countries in Taiwan, setting resource allocation guidelines and store development plans.
- Analyzed half a million owner’s consumer behaviors, and coordinated cross-function departments to develop marketing and promotion events.
- Managed 5000+ parts and accessory pricing and repair service fee pricing.
- Set sales KPIs, and designed commission incentive programs for engineers and franchisees.
[Achievements]
- The repair service revenue achievement rate was 102% in 2022Q1-Q3, with a YoY growth of 33%.
- Turned a loss into a profit for Gogoro stores by engineer allocation and expense recognition principle adjustment by reducing the cost and maximum productivity.
- Joined the repair service fee adjustment project in 2022, and was responsible for P&L evaluation.
Scooter Business Planner • Gogoro
Jan. 2019 - Aug. 2021
Responsible for electric scooter sales planning
- Developed scooter sales forecasting and product mix plan to maximize profit and control inventory level.
- Designed promotion schemes, and coordinated cross-functions to ensure the effectiveness of promotion and budget control.
- Set sales KPIs, and designed commission incentive programs for direct store sales and franchisees.
- Created visualized Tableau dashboards and tracked the performance
[Achievement]
- Responsible for scooter demand forecasting and promotional budget control; the sales hit a record high and increased by 86% year on year.
- Led the incentive structure redesign project in 2019.
Mobile Device Business Planner • Far EasTone Telecommunication
Mar. 2014 - Jan. 2019
Responsible for mobile device sales management and finance control
- Be accountable for calculating/predicting/managing the financial status of business units (integrating 4 major product lines, and 15 brands).
- Responsible for department budgeting, constructing annual financial budget models, and setting goals.
- Integrating sales KPIs and incentive program planning for direct store and franchise channels.
- Other projects support.
[Achievements]
- EC Business Project (2014) : Market research, feasibility studies, contract review, and working with cross-function partners to build the operation process. The new device online business started running In September of 2014.
- Excellent employees of the year (2014)
Education
2007 - 2009
National Sun Yat-Sen University
Master of Business Administration
Key Skills
- Tableau Desktop
- Tableau prep
- Office 365
- Sales analysis and forecasting
- Revenue model building
Language
- Chinese — Native
- English — Intermediate
