Harigovind S Menon

Trainee Decision Scientist - Mu Sigma Business Solutions Pvt. Ltd

Founder - Supreme Institute of Technical Education

[email protected]
+91 - 823 756 6451
Bengaluru, India


Spot Award: 20-Jan-2017 - Leading UK retailer

"For his immense contribution to business development thread with short turnarounds" 

Spot Award: 17-Jun-2016 - Leading US Tech Major

"For sheer determination, not giving up even after numerous iterations till we got the desired results on the X-selling project"


Machine Learning: Decision Trees and Forests | Gradient boosting | kNNs | SVM | Linear Regression | Logistic Regression | Clustering algorithms - K-means & Hierarchical 

Technologies: R Programming | Excel | SQL



Introduction to Statistical Learning

By Trevor Hastie and Rob Tibshirani


Machine Learning A-Z™: Hands-On Python & R In Data Science

By Kirill Eremenko Data Scientist & Forex Systems Expert


Trainee Decision Scientist | Mu Sigma Business Solutions | Jul 2015 - Present

Description: Worked as a trainee decision scientist helping multiple fortune100 companies develop and scale analytical frameworks and achieve business goals

  • World's leading tech company
    • Repair center operations:
Helping the services vertical of the client decide the parts to repair and parts to scrap based on their estimated propensity to fail. This would help them save time and money spent on risky repairs and also salvage CSAT points that would've been lost due to unsatisfactory service experience

  • Leading UK Food Retailer
    • Store Operations:
      • Food to Go Category stocking: 
Helping the operations team identify the ideal stores for their 'food to go' category of products and identifying the best products to be ranged in these sections. 
      • Store operation hours optimization:
Helped the operations team identify the ideal operation hours for each store that led to an incremental reduction in operational costs with minimal effect on CSAT, revenue, and customer footfall

    • Supply Chain Management:
      • The tail of range identification:
Helped the supply chain team identify the products to derange in each store. This led to reduction in the product portfolio from over 4000 products to under 2000 products with a less than 1% loss of revenue
      • Holiday period demand planning:
Helped the supply chain team identify the products that were likely to see increase in sales during holiday period and estimate the increased demand at a product - store - day level with a very high forecast accuracy
  • Leading US based tech major
    • Sales support:
Helped the sales support team identify the sales representatives that lead and lag in cross selling. Conducted surveys and identified actionable insights from each group and helped create a product recommendation framework to help them enhance their cross selling performance
    • Services: 
Worked closely with the Asia Pacific services team to identify the drivers behind higher in warranty repairs in some countries. Used text mining algorithms to create data from customer support logs and helped the clients identify gaps in service methods across countries
    • Marketing
Helped the marketing team quantify the impact of their print and radio campaigns on sales in different DMAs. Used these learnings to identify the best product to be advertized on catalogues and the right vehicle to market them with

Founder | Supreme Institute of Technical Education | April 2013 - November 2017

Started the company as a social initiative to help the underprivileged, undereducated workforce of Kerala find well-paid jobs within their domain of work. Started the company to help customers gain international standard certifications like Non- Destructive Testing (NDT), BGAS, CSWIP and NACE. Had a solid track record with over 90% of customers gaining accreditations. 

Marketing Manager | Law Pundits LLP | January 2015 - June 2015

Started off as an intern and rapidly grew to manage the marketing team of Law Pundits LLP, a leading international legal education startup. Gained great experience and exposure working directly with the CEO and managing a team of 5.

Intern | National Aluminium Corporation | June 2013 - August 2013

Interned at NALCO to learn about the operation of coal power plants


B.E (Hons.) Chemical Engineering | BITS Pilani Goa Campus | Aug'11 - May'15

CBSE Class 1 - 12 | Bhavan's Vidya Mandir, Girinagar

Extra Curriculars

Organizer | TEDx Trivandrum 2016

Was the organizer of TEDx Trivandrum, the first TEDx event in the state capital.

Finance Head| Magnum Opus - 2010 

Was in charge of the finance team for Magnum Opus, the annual school cultural fest

Cheif Football Coordinator | Spree - 2014

Was the chief football coordinator of Spree 2014, the annual sports fest of BITS Pilani Goa.

Organized and helped plan cultural fests and events as part of the Kairali commitee of BITS Pilani Goa

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